Guest Service Agent

2 weeks ago

Melbourne, Victoria, Australia Marriott International, Inc Full time

**Additional Information**Overnight GSAPart Time
**Job Number**24185337
**Job Category**Rooms & Guest Services Operations
**Location**AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia, 3006
**Schedule**Part Time
**Located Remotely?**N
**Position Type** Non-Management

**AC Hotel by Marriott Melbourne Southbank **is looking for a **Guest Service Agent **to join the team on a **Part-Time** basis

This role will be required to work overnight shifts from 11pm - 7am.

**To Be Successful in This Role**
- A genuinely warm & welcoming demeanor
- Availability to work weekends
- A passion for the industry, a want to be the best in service
- A team-first attitude
- A gift for paying attention to the smallest details

**About The Role**
- Check figures, postings, and documents for accuracy.
- Record, store, access, and/or analyze computerized financial information.
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit and reconcile all revenue postings.

**Perks, Rewards, Motivations**
- The best hotel training opportunities produced independently by **AC Hotel by Marriott Melbourne Southbank** and internationally recognized training programs by Marriott International.
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends.
- Discounts on food & beverage across all our hotels.
- Recognition programs to keep you motivated.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Employee Assistance Program.
- Dry cleaning or work clothes.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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