Executive Support Officer

1 week ago

Sydney, New South Wales, Australia Halcyon Knights - Logicmelon Full time

Working together with the industry based Ombudsman scheme which provides NSW energy customers with independant and free dispute resolution services.

The Executive Support Officer will provide high level stragic advice and supports the functioning of the management team in a complex and dynamic environment and undertaking high-value projects that have long-term benefits for the organisation.

**Duties and Responsibilities include (summarised)**:

- Providing well-infomed, strategic advice to the ombudsman namely on key matters and initiatives.
- Understanding the importance of the role of the ombudsman.
- Undertaking research and preparing speeches, reports, presentation and articles.
- Building, nurturing and expanding on strategic networks and managing key stakeholder relationships.
- Working closely with the Ombudsman's Executive Assistant to provide ongoing operational support.

**Key Accountabilities include (summarised)**:

- Provide secretariat to leadership team and key working groups.
- Maintain a high standard of accuracy and be able to provide key, strategic updates when required.
- Contribute to the wider working group with effective communication and consultation.
- Excellent and proven stakeholder engagement.

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