Administrative Assistant/ Receptionist

IntroductionWelcome to Gallagher – a global leader in insurance, risk management, and consulting services.
With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive.
At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team.
Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.
Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you
So, even if you feel that you're close but not an exact match, we encourage you to apply.
OverviewGallagher, a global leader in insurance broking, risk management, and consulting, is seeking a motivated and professional individual to join our team in a dual-capacity role as a Receptionist and Administrative Assistant.
With over 53,000 employees worldwide in 130+ countries, we pride ourselves on being a socially responsible and ethical organization, guided by our Shared Values, The Gallagher Way.
This is an exciting opportunity to manage front desk operations while providing vital administrative support to ensure the smooth functioning of our branch.
Key ResponsibilitiesReception Duties:
Answer and direct calls as part of a shared national phone system to support seamless communication across branches
Greet visitors and maintain the visitor logbook
Coordinate postal and courier services
Perform daily banking activities
Provide backup support to Executive Assistants as requested by the Branch Operations Manager
Administrative Support:
Conduct client file reviews and manage accounts
Maintain and support meeting rooms as required
Manage the office mailbox and travel bookings
Oversee access card management, including quarterly reconciliation
Maintain and replenish stationery and office supplies
Order catering and support branch events
Redirect incoming calls and assist with general office duties
About YouWe're looking for someone who brings:
Previous experience in administration, sales, customer service, or a similar role
Strong organisational and time management skills with the ability to prioritize and multi-task
Excellent verbal and written communication skills
High attention to detail and a commitment to client service excellence
Strong computer literacy and the ability to ensure 100% accuracy in documentation and internal procedures
The ability to develop and maintain meaningful working relationships at all levels
Experience within insurance (underwriting, claims, or broking) is highly regarded but not essential
Why Gallagher?
We offer great benefits and career development opportunities, including:
Tuition assistance and personalised career pathways
Wellbeing offerings and an Employee Assistance Program
Additional weeks of Lifestyle Leave
Gallagher Rewards for discounts at 350+ major retailers
Employee Stock Purchase Plan to invest in the company's growth potential
Paid volunteering days and salary-sacrificed superannuation options
How to ApplyApply now via our careers website: >For further information, please contact our Talent Acquisition team at
Additional InformationAny offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion.
We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices.
Join us and be part of a team that values diversity, equity, and inclusion while building a meaningful career in a global organisation.