Participant And Community Partnership Leader

5 days ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time

OverviewParticipant and Community Partnership LeaderWe are seeking a dynamic business development leader to drive participant growth and lead a motivated team.
The Participant and Community Partnership Leader will combine strong NDIS expertise with business development skills to expand Greenacres' reach and deliver exceptional participant outcomes.ResponsibilitiesTake ownership of participant growth targets, achieving net new participant increases annually.Lead and inspire a small team, setting clear goals, coaching for performance, and ensuring accountability.Build strong referral networks with Support Coordinators, Local Area Coordinators, and sector partners to generate new opportunities.Represent Greenacres at expos, forums, and community events, actively promoting our services.Ensure participants and families receive an outstanding customer experience, with clear, accurate, and timely advice.Monitor plan utilisation to reduce underspend and identify opportunities for service expansion.Conduct regular team meetings and appraisals to strengthen capability and maintain a high-performance culture.About YouCommercially savvy, target-driven, and passionate about leading teams to success.
You'll bring:Proven experience in business development, participant growth, or service expansion within NDIS, disability, or community services.Demonstrated leadership and supervisory skills, with the ability to coach, mentor, and hold staff accountable.In-depth knowledge of the NDIS, including pricing, funding structures, and compliance requirements.A strong track record of hitting growth or revenue targets.Excellent relationship-building skills with a wide range of stakeholders.Relevant qualification (community services, disability, business, or related field) or equivalent experience.What We OfferLead a motivated team in a respected, values-driven organisationBe recognised for delivering growth and resultsPlay a pivotal role in shaping Greenacres' presence in the NDIS marketOver Award payment: +$0.30 per ordinary hourTraining, development and real career pathwaysNFP salary packaging with Access PayDo work that makes a visible difference in your communityProbity (Post-Offer Only)Right to Work in AustraliaCurrent Driver LicenceNational Police CheckNDIS Worker Orientation Module – Quality, Safety & YouNDIS Worker Check (NDISWC)Working with Children CheckHow to ApplyIf you're a natural leader with a business development mindset and the drive to deliver growth, apply now and help us take Greenacres to the next level.For more information, contact Aleisha on 0488 262 ***.
We assess applications as they are received and will contact shortlisted applicants for interview.Greenacres is an Equal Employment Opportunity (EEO) employer.
We value and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse backgrounds.
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