Account Manager

Overview
The opportunity is to sell Hitachi Energy products and solutions at named accounts to achieve order budgets, with a specific focus on Utilities, Mining, Transport, Renewables, Power Generation & Transport customers in the allocated geography. Develop, implement, and manage the account strategy focused on growth, profitability, and customer satisfaction. Coordinate sales activities and manage resolution of specific customer problems. Sell and promote Hitachi Energy products and solutions in the allocated geography, target clients and projects in accordance with market strategies. Develop and maintain new sales opportunities and customer relationships, and manage resolution to specific customer problems. Partner with Local BU team members (including FES sales functions) for assigned customers to maximize top line orders.
Responsibilities
You will be reporting to the Hitachi Energy Account Management Lead and will be responsible for managing 7-8 key Hitachi Energy accounts in target markets, representing the entire Hitachi Energy portfolio, developing a business plan/account plan to grow the Hitachi Energy customer base and strategies for the market that ensure attainment of company sales goals and create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements).
Communicate details in accordance with Hitachi Energy supply, offering and strategy; achieve/exceed sales targets set for the territory/state and country targets; participate in the development of sales strategies for accounts by providing the customer's current business and long-term plans; set sales targets and growth margins for the account and ensure achievement with structured follow-up; lead the development and implementation of the account plan, including executive relationship strategy and coverage plans; prioritize opportunities, define targets for each solution element, and propose recovery plans in case of potential order shortfalls.
Establish and develop account relationships based on a defined strategy; act as focal point for problem resolution; monitor customer claims; plan, facilitate, and conduct customer negotiations; develop customer knowledge and share detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, and market trends; monitor volume and profit; sell products/solutions/services to customers focusing on volume, mix, and profitability targets; monitor competitors' activity and implement appropriate response strategies.
Develop a business plan to grow the Hitachi Energy customer base and market strategies that ensure attainment of company sales goals; ensure the pursuit management system is used as the primary tool for sales management; prepare sales plans using company tools; perform regular status reviews and propose recovery plans for potential order shortfalls.
Coordinate the use of internal or external resources (e.g., technical, advertising, and marketing) to provide value-added services for accounts; ensure effective marketing communication to external customers (both current and prospects) and communicate the value proposition of the offer to end customers.
Ensure compliance with applicable external and internal regulations, procedures, and guidelines. Live Hitachi Energy's core values of safety and integrity, taking responsibility for actions while caring for colleagues and the business.
Your Background
Degree qualifications in Engineering or commercial field, or recognized equivalent.
Minimum 5+ years of experience in Sales or Business Development, preferably in the energy sector.
Knowledge in HV Energy Sector at a technical level; good understanding of Hitachi Energy products is highly regarded; local market knowledge is beneficial; strong communication and relationship-building skills.
Pro-active self-starter, excellent negotiator, results-oriented, with high commercial acumen; extensive sales/business development experience within the electrical industry.
Experience in utility, transport, and mining sectors is highly regarded; proven track record in identifying and developing business and promoting value-added benefits of technical services.
Proficiency in English communication.
More About Us
Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
International working environment and empowering working culture.
On-the-job training to grow and enhance your skills.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through digital-powered grid technologies. Headquartered in Switzerland, we employ over 50,000 people in 60 countries.
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