Critical Environment Operations Manager
2 weeks ago
Responsibilities Empower a culture of safety, security, and compliance in all aspects of our Data Center operations.
Lead a team of Mechanical, Electrical, and Control System professionals supporting Microsoft's online services.
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Data Centers.
Maximize Critical Environment (CE) availability to ensure optimal operational efficiency.
Reduce high-impact and human-error Critical Environment (CE) incidents year over year.
Deliver on cost/energy efficiency initiatives.
Ensure routine reporting to effectively manage and analyze Power, Temperature, Relative Humidity, and SLA monitoring.
Establish and enhance strong working relationships and engagement with Engineering Groups (EGs) and business partners.
Collaborate with regional and global peers to share and build best practices across the entire data center portfolio.
Qualifications Required Qualifications: High School Diploma or equivalent AND 2+ years of experience in mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
Preferred Qualifications: 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, Data Center Rack/Enclosures, structured cabling) AND experience managing budgets over $500k.
Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
3+ years experience leading a diverse, technical team.
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA, ITIL v3 Foundation, Microsoft Operations Framework (MOF), Leadership Development, PMP, CDCP.
Technical certification in mechanical or electrical engineering and/or services.
Experience working on large-scale CE projects.
Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
Background Check Requirements: Ability to meet Microsoft, customer, and/or government security screening requirements, including Microsoft Cloud Background Check, Citizenship Verification, and possibly NV1/2 or PV Clearance assessments.
Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration without regard to various protected characteristics.
If accommodation is needed due to a disability, please send a request via the Accommodation request form.
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