Critical Environment Operations Manager
2 weeks ago
- Empower a culture of safety, security, and compliance in all aspects of our Data Center operations.
- Lead a team of Mechanical, Electrical, and Control System professionals supporting Microsoft's online services.
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Data Centers.
- Maximize Critical Environment (CE) availability to ensure optimal operational efficiency.
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year.
- Deliver on cost/energy efficiency initiatives.
- Ensure routine reporting to effectively manage and analyze Power, Temperature, Relative Humidity, and SLA monitoring.
- Establish and enhance strong working relationships and engagement with Engineering Groups (EGs) and business partners.
- Collaborate with regional and global peers to share and build best practices across the entire data center portfolio.
Qualifications
Required Qualifications:
- High School Diploma or equivalent AND 2+ years of experience in mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
Preferred Qualifications:
- 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, Data Center Rack/Enclosures, structured cabling) AND experience managing budgets over $500k.
- Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
- 3+ years experience leading a diverse, technical team.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA, ITIL v3 Foundation, Microsoft Operations Framework (MOF), Leadership Development, PMP, CDCP.
- Technical certification in mechanical or electrical engineering and/or services.
- Experience working on large-scale CE projects.
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
Background Check Requirements:
- Ability to meet Microsoft, customer, and/or government security screening requirements, including Microsoft Cloud Background Check, Citizenship Verification, and possibly NV1/2 or PV Clearance assessments.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If accommodation is needed due to a disability, please send a request via the Accommodation request form.
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