Technical Support Analyst

5 days ago

Melbourne, Victoria, Australia Profusion Pac Pty Ltd Full time

Strong Communication Skills
- Experience in Onsite technical Support
- Technical support with Desktop, Hardware & Software

***
- Provide on-site technical support to team members with a friendly and personable demeanor
- Assist with mobile device support, including setup, configuration, and troubleshooting, while effectively communicating technical solutions in a clear and understandable manner
- Offer desktop support for hardware and software issues, ensuring smooth operation of workstations, and interacting professionally with business stakeholders
- Facilitate video conferences, including setup, troubleshooting, and providing technical assistance to participants, all while maintaining a calm and approachable demeanor
- Conduct basic hardware and software troubleshooting to resolve issues promptly,
- Collaborate with global IT team members to escalate complex technical problems and find solutions, contributing positively to team dynamics
- Provide exceptional customer service and communication to ensure a positive user experience, while building rapport with colleagues and stakeholders alike

**Qualifications**:

- Strong technical aptitude and a passion for problem-solving, combined with excellent interpersonal skills
- Experience with mobile device support, desktop support, and video conferencing systems, along with the ability to effectively communicate technical concepts to non-technical stakeholders
- Basic knowledge of hardware and software troubleshooting techniques, coupled with the ability to adapt communication style to suit different audiences
- Excellent communication skills and a customer-focused approach, with the ability to remain calm and professional under pressure
- Maturity and professionalism in all interactions, with the ability to navigate business environments and interact confidently with stakeholders

  • Technical Analyst

    1 week ago

    Melbourne, Victoria, Australia Hays Full time $104,000 - $130,878 per year

    Technical AnalystContract Opportunity with excellent pay ratesYour new companyMajor State Government organisation is on the lookout for Technical SpecialistYour new roleThe Technical Process Analyst will support the successful delivery of the major Transition Projects.Your responsibilities include:Maintain the Transition Tracker(in Jira) and ensure data...

  • Technical Analyst

    7 days ago

    Melbourne, Victoria, Australia Peoplebank Full time

    Location:- Melbourne- Job Type:- Contract- Posted:- 17 minutes ago- Contact:- Masood Khan- Discipline:- General IT- Reference:- 254880Fantastic contract opportunity for a Technical Analyst to join a passionate team as part of a market-leading organization.- Key career opportunity to join a market leader- Conveniently located from Melbourne; Hybrid working...

  • Technical Support Analyst

    1 week ago

    Melbourne, Victoria, Australia Fourquarters Full time

    Full Time | Permanent- SE Suburb Location**Opportunity**A Global retail brand is seeking an experienced Technical Analyst to support their IT function.**About the Role****This will include**:- Liaising on a daily basis with internal and external stakeholders- Desktop Support- On/Off-boarding of staff- Application Support- Project co-ordination and delivery-...

  • Technical Analyst

    1 week ago

    Melbourne, Victoria, Australia Davidson Group Services Full time

    **The Opportunity**:A major financial institution is looking for Technical Analysts, to work within their Home Loans team, to assist with the build and integration of their document processing platform, in their Melbourne team.**The Role**:- Collaborate with Architects to define solution designs that meet business requirements- Develop integration designs...

  • Technical Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Latitude IT Full time $104,000 - $130,878 per year

    Technical Analyst – ERP, Inventory & Reconciliation12 month daily rate contract | Melbourne-hybrid | Retail SectorASAP startA leading retail organisation is seeking a Technical Analyst. This role is key in supporting inventory management, reconciliations, and ERP processes across stores and warehouses.You'll help maintain inventory accuracy, resolve...

  • Technical Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia DXC Technology Australia & New Zealand Full time $104,000 - $130,878 per year

    DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer successWe are seeking a Technical Business Analyst to join the DXC team on a long term project. This is a contract role starting ASAP.As a Technical Business Analyst specialising in integration, you will play a critical role...

  • Technical Business Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Conduent Full time

    Join to apply for the Technical Business Analyst role at ConduentJoin to apply for the Technical Business Analyst role at ConduentGet AI-powered advice on this job and more exclusive features.Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating...

  • Technical Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Conduent Full time

    Join to apply for the Technical Business Analyst role at ConduentJoin to apply for the Technical Business Analyst role at ConduentGet AI-powered advice on this job and more exclusive features.Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating...

  • Technical Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Slade Group Full time $104,000 - $130,878 per year

    The Technical Analyst will play a key role in supporting and optimising ERP systems, and is responsible for monitoring, triaging, and resolving transaction errors, while driving continuous improvements and ensuring accuracy in business-critical processes. Key Responsibilities Monitor and support ERP processes across inventory, and warehouse...

  • Technical Analyst

    1 week ago

    Melbourne, Victoria, Australia Latitude IT Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Latitude ITTechnical Analyst – ERP, Inventory & Reconciliation12 month daily rate contract | Melbourne-hybrid | Retail SectorASAP startA leading retail organisation is seeking a Technical Analyst. This role is key in supporting inventory management,...