Medical Administration Officer

Location: Hollywood, WAEmployment Type: Full-time, permanent
About the Role
We are seeking a professional and compassionate Administration Officer to join our newly established Theranostics Centre in Hollywood, WA.
This is a unique opportunity to be part of a cutting-edge facility delivering molecular imaging and targeted cancer therapies.
As the first point of contact for patients and referrers, you'll play a vital role in ensuring a seamless and supportive experience for all stakeholders.
You'll provide high-level administrative support to medical practitioners and contribute to the smooth coordination of imaging and treatment services.
Key Responsibilities
Greet and assist patients and visitors with professionalism and empathy.
Coordinate patient appointments and ensure timely preparation for imaging and treatment.
Manage reception duties, patient records, and billing processes.
Liaise with internal teams and external partners including hospitals, referrers, and allied health providers.
Support consultant practices with scheduling, correspondence, and documentation.
Contribute to quality improvement initiatives and uphold WHS standards.
About You
You'll be a proactive team player with a passion for delivering exceptional customer service in a healthcare setting.
You'll bring:
Mandatory:
Strong communication and interpersonal skills.
Professional, friendly manner in person and over the phone.
Attention to detail and ability to manage multiple tasks efficiently.
Proficiency in Microsoft Outlook, Word, and Teams.
Commitment to Icon's values and patient-centred care.
Desired:
Completion of a Medical Receptionist Course or equivalent experience.
3+ years in medical/clinical administration.
Experience in medical imaging, nuclear medicine, or oncology.
Knowledge of medical terminology and billing procedures.
At Icon, we're dedicated to innovation, compassion, and excellence in cancer care.
You'll be part of a supportive team, receive ongoing training, and contribute to a centre that's transforming lives through theranostics.
Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience.
There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development.
These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy.
Over half of Icon's cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit / or
Here's why our people choose us:
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day.
Here you'll know your work is making a difference.
Connection, at Heart: Our work isn't easy but it's extremely important.
Our secret ingredient is our incredible, connected, and talented people.
And their secret ingredient is each other.
Opportunity, at Hand: We're constantly innovating.
We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries.
Every week brings changes, growth and new opportunities.
Our Culture and Benefits:
At Icon, we don't just offer jobs—we offer careers that grow with you.
Enjoy:
Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands
Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
Employee Assistance Program: Access confidential external counselling and support services.
Talk about work, money, family and everything in between with extensively trained professionals.
Development Pathways: We love hearing how we can help you thrive in your career
Set individual goals with leaders across the business and we'll help you grow with us.
Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
Paid Parental Leave: Supporting you both personally and professionally.
Ready to make a difference?
Apply now and help shape the future of cancer treatment in WA.