Ndis Administration Assistant

1 day ago

Gold Coast, Queensland, Australia Mpower You Full time

Mpower You are looking for an admin superstar to join our team

Your suitability for this role will be partly judged on answering the clear criteria outlined in this advertisement.

This is a full-time position for an Administration Assistant located at Molendiner.

Mpower You operate in the Ipswich, Logan, Brisbane and Gold Coast areas. We have a great reputation for ensuring that are participants are our main focus. Mpower You are is a registered provider with the NDIS, and we provide a variety of different types of supports to our participants. Our admin team is an integral part of the company. You will find yourself with a variety of different jobs to do throughout your day. We are looking for somebody who thrives in a high-stress and ever evolving role and will be able to calmly and efficiently support our team.

**Position Responsibilities**:

- Manage NDIS client packages through the provider website and portal
- Create and follow up with service agreements
- Update vital funding information using excel
- Establish and monitor funding packages through our Client Management System
- Provide administrative support to team members
- Follow-up issues and concerns with the NDIS office
- Access and update participant information on the NDIS website
- Allocate Service Bookings based on participant's plans on the NDIS site
- Keep track of changes in pricing with relation to NDIS packages
- Manage and maintain compliance of all files
- Collaborate with Support Coordinators
- All admin and office jobs such as: answering phones, filing, shredding, maintaining office supplies etc.
- Accounts receivable and payable
- Reconciliation
- Data entry
- Back up payroll
- Aged Debtors
- Maintaining spreadsheets

**To be successful in this role you must have the following attributes**:

- Motivated, quick to learn and have very good attention to detail.
- Ability to confidently and compassionately work with people from all walks of life, in particular those living with different abilities, particularly those living with complex mental health concerns.
- Excellent spelling and grammar skills
- Must be able to work under pressure
- Competent with all Outlook programs such as word, office and excel
- Confident with technology
- A polite and engaging phone manner is essential.
- This can be a high-stress role and requires somebody with impeccable organisational skills.
- Must have Blue Card, Worker Screening Clearance (Yellow Card) and Police Check (or be able to obtain)
- Covid-19 Infection Control Certificate
- Your knowledge of Outlook programs
- Your ability to learn new programs and technologies (Ability to use and learn new programs quickly is very important)
- How you engage with people of all walks of life and abilities
- Your communication ability
- Your ability to use your own initiative
- Your ability to work under pressure
- Your experience with working with people with disability and your knowledge of the NDIS

**Job Type**: Casual

**Salary**: Up to $28.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administrative & Business Operations Occupations: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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