Aged Care Case Manager

2 days ago

Sydney, New South Wales, Australia 365 Care Full time

**_Are you unappreciated_** where you work now?**
- L_ost the passion_ and _looking for an organisation that cares about you_? and _pays above award wages_ to help you with the increasing costs of living? _We need to talk NOW :)_
- 365 Care is looking for pro-active, enthusiastic, reliable and organised Home Care Package (HCP) Case Managers. Ideally you will have experience within the role or similiar positions. _

**The opportunity**:

- Aged Care work is personally rewarding and meaningful
- Full time, permanent within a hybrid working environment
- Highly rewarding and creative culture
- High quality training available
- We listen, value, support, coach, care and mentor our staff
- Help build the team of support workers working with you.

**About the role**:
You will be responsible for ensuring the delivery of flexible and responsive services tailored to an individual's needs and interests, whilst also maintaining their independence and freedom of choice.

**Performance Objective** -To assign quality professional care for clients that enable them to remain independent in their own homes.
- Ensure the care and well-being of our clients.
- Clients/Families are happy.

**Compliance Responsibilities-**
- Keep confidentiality of all client records, reports and discussions.
- All mandatory compliance documents are accurately filled out and approved/signed by client.
- Manage client records in 365 Care operating system, including uploading, updating & reviewing documents, and setting reminders.
- Record, maintain and monitor records, notes, and billing for client.
- Report incidents in line with 365 Care Policy and Procedure.

**Client Responsibilities-**
- Provide in-home assessments, referrals, care plan reviews & goal planning for clients.
- Client budget management & reporting.
- Excellent time management with client caseload.
- Respond & communicate effectively with clients re: changing care needs.
- Conduct regular visits with clients in person and/or over the phone to ensure the highest level of care is being attained while also determining any changing needs or requirement for additional services.
- Answer queries, requests, complaints, and feedback relating to the delivery of care and services and/or the reconciliation of financial statements.
- Advocate for client's needs.

**Who are You?**:

- Appropriate qualifications including case management highly considered
- Relevant/transferrable industry experience.
- Exceptional customer service skills.
- Time management skills and attention to detail.
- Have strong administrative and computer skills.
- Can work in a team and build positive relationships.
- Have an understanding and experience assisting clients within the aged care sector.
- Demonstrate compassion and empathy.
- Understand challenging behaviours (ideally).
- Current NSW driver's License.

**About 365 Care**:
365 Care is an Approved Provider of Aged Care and Disability services under the HCP, NDIS CHSP and private sector, located in Penrith. We are all about building relationships with our clients whilst assisting them to remain independent and in their homes.

  • Aged Care Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Acura Home Care Pty Full time

    Aged Care Case Manager We are currently looking for an Aged Care Case Manager for a newly registered Aged Care provider.The business has all required systems, policies & procedures, staff and documentation but requires experience to assist with launching, initial set up, client attraction and on-boarding of clients.This business is looking to provide the...

  • Case Management Coordinator

    5 days ago

    Sydney, New South Wales, Australia Presbyterian Aged Care Full time

    Presbyterian Aged Care is one of Australia's most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2,000 people; we know how to provide compassionate care.About the roleWe...

  • Case Manager Aged Care

    5 days ago

    Sydney, New South Wales, Australia Ssndis Full time

    **Job Title: Case Manager (Aged Care)****Location**: Granville NSW**Employment Type**: Full-Time**About Us**Support Services for NDIS & Aged Care is a dedicated provider of high-quality aged care services, committed to enhancing the well-being and independence of older adults. We strive to deliver compassionate and person-centered care, ensuring our clients...

  • Case Management Coordinator North Ryde

    1 day ago

    Sydney, New South Wales, Australia Presbyterian Aged Care Full time

    Presbyterian Aged Care is one of Australia's most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2,000 people; we know how to provide compassionate care.About the roleWe...

  • Case Management Coordinator

    6 days ago

    Sydney, New South Wales, Australia Presbyterian Aged Care Full time

    About PACPresbyterian Aged Care is one of Australia's most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 9 welcoming retirement villages, and providing home care for around 2,000 people every single week; we know how to provide...

  • Aged Care Case Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeTransitionCare Full time $81,200 - $108,900

    Job Title: Transition Care Case ManagerAbout the RoleThe Transition Care Program Case Manager plays a vital role in supporting patients transitioning from hospital care to safe home living. This temporary full-time position involves coordinating local program therapies, services, documentation, and communication to meet client needs within Transition Care...

  • Aged Care Case Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeCare Full time $69,000 - $90,000

    Care Coordination SpecialistWe are seeking a skilled and compassionate Care Coordination Specialist to join our team.**Key Responsibilities:**- Conduct thorough assessments of individuals' care needs;- Develop and implement personalized care management plans;- Collaborate with healthcare professionals to ensure holistic outcomes;- Operate and maintain...

  • Home Care Case Manager

    6 days ago

    Sydney, New South Wales, Australia 365 Care Full time

    **365 Care is looking for pro-active, enthusiastic, reliable and organised Home Care Case Managers. Ideally you will have experience within the role or similiar positions.****The opportunity**:- Flexible full time, permanent within a hybrid working environment- Highly rewarding and creative culture- We listen, value, support, coach, care and mentor our...

  • Case Manager

    5 days ago

    Sydney, New South Wales, Australia Direct Care Australia Full time

    **Company profile**Direct Care Australia is one of South Australia's fastest growing Home Care Package providers. We are passionate about making a difference in the lives of older people. Direct Care Australia supports and assists people to remain independent, and to remain in their own homes, as socially active and valued members of their community.Having...

  • Case Manager

    2 days ago

    Sydney, New South Wales, Australia Care Connect Full time

    **Case Manager - Aged Care at home**- $96k + super + (NFP salary packaging pre-tax savings of $15,900)- Vehicle will be provided or travel will be reimbursed- WFH - Flexible working arrangements, Job security- **Perm, Full time **/ 38 hrs per week, or 40 hours per week with monthly ADO- 5 weeks' annual leave- **South-East Suburbs & Mornington Peninsula.**:-...