Home Care Case Manager

6 days ago

Sydney, New South Wales, Australia 365 Care Full time

**365 Care is looking for pro-active, enthusiastic, reliable and organised Home Care Case Managers. Ideally you will have experience within the role or similiar positions.**

**The opportunity**:

- Flexible full time, permanent within a hybrid working environment
- Highly rewarding and creative culture
- We listen, value, support, coach, care and mentor our staff

**About the role**:
You will be responsible for ensuring the delivery of flexible and responsive services tailored to an individual's needs and interests, whilst also maintaining their independence and freedom of choice.

**Performance Objective** -To assign quality professional care for clients that enable them to remain independent in their own homes.
- Ensure the care and well-being of our clients.
- Clients/Families are happy.

**Client Responsibilities-**
- Provide in-home assessments, referrals, care plan reviews & goal planning for clients.
- Client budget management & reporting.
- Excellent time management with client caseload.
- Respond & communicate effectively with clients re: changing care needs.
- Conduct regular visits with clients in person and/or over the phone to ensure the highest level of care is being attained while also determining any changing needs or requirement for additional services.
- Answer queries, requests, complaints, and feedback relating to the delivery of care and services and/or the reconciliation of financial statements.
- Advocate for client's needs.

**Who are You?**:

- Have relevant qualifications in Social Science, Nursing, Allied Health or related field is desirable.
- Case Management experience, using a person centred, strengths-based practice framework.
- Can work in a team and build positive relationships.
- Demonstrate compassion and empathy
- Demonstrated experience working within Government Guidelines & Regulatory Standards.
- High degree of computer competency with an ability to learn new software programs.
- Time management skills and attention to detail.
- Have an understanding and experience assisting clients within the aged care sector.
- Current NSW driver's License.

**About 365 Care**:
365 Care is an Approved Provider of Aged Care and Disability services under the HCP, NDIS CHSP and private sector, located in Penrith. We are all about building relationships with our clients whilst assisting them to remain independent and in their homes.

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