Case Management Coordinator

6 days ago

Sydney, New South Wales, Australia Presbyterian Aged Care Full time

About PAC

Presbyterian Aged Care is one of Australia's most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 9 welcoming retirement villages, and providing home care for around 2,000 people every single week; we know how to provide compassionate care.

About the role

We have an exciting Coordinator position that has become vacant covering our Inner West Sydney Home Care Services, based in our Ashfield office.

This is a permanent full-time position, 76 hours per fortnight, Monday to Friday, 8.00 to 4.00.

The main focus of the role is to manage a portfolio of community-based customers who have been allocated home-care packages or Commonwealth Home Support Program Services. The main responsibilities include identifying and mitigating risks, developing tailored care plans, managing budgets and coordinating care services to enhance our customers quality of life and maintain their independence. You will be inspired and motivated by making a positive difference to the families and achieving ultimate customer satisfaction.

This will be achieved by working with the broader Community Team to achieve PAC's Mission and Strategic Plan in a manner consistent with PAC's Values.

**The Requirements for this role include**:
You will have had demonstrated experience as a Case Worker/Coordinator in Home Care Packages and Commonwealth Home Support Program and have a passion for building relationships and supporting aged people.
Creating budgets and careplans to meet the needs of the consumers
Continuous reviews of care plans, ensuring all care costs are entered into the consumers budget monthly
Acting as an advocate for clients' rights, providing information on rights and responsibilities and supporting clients' life choice
Understanding of, and empathy with, the needs of community care consumers and their carers
The ability to adapt to different clients and deal with complex client and family situations
Understanding of the relevant legislation and program guidelines relating to home care operations & aged care through previous experience or relevant qualifications
Registered vehicle and full drivers licence.

Life at PAC

As an employee at PAC, you are rewarded and recognised for you work, and you'll have access to a range of benefits. Some benefits include:
Not-For-Profit salary packaging benefits. Reduce tax and increase your take-home pay
Rare opportunity to secure a Permanent full time role
Exciting opportunity to grow and work within Home Care

How You Can Apply

**Please note**: Presbyterian Aged Care has a mandatory COVID-19 vaccination requirement for all workers and a mandatory Influenza vaccination requirement for residential aged care workers unless assessed as exempt. Evidence of vaccination will be required to be provided during the recruitment process.

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