Customer Service Officer

1 week ago

Brisbane, Queensland, Australia Bank Of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Forest Lake Based
- Full-time or Part-time Options Available

As the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ's products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks
**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ03492

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    OverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Pty Ltd Full time

    Immediate start- Parking onsite- 6 week contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a temporary assignment. Head office is based in the Northern suburbs of Brisbane.The...

  • Customer Service Officer

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Maintenance Support Officer / Customer Service Officer - TownsvilleGovernment Opportunity AO3Great Hourly RateImmediate StartThe ClientA busy Government Department is looking for a competent and focused administration / customer service officer to join their call centre. The key to success will be your ability to multitask and problem solve in a fast-paced...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Medilaw Group Full time

    Medilaw Spring Hill, Queensland, AustraliaCustomer Service OfficerMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, Medilaw is an established...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Medilaw Group Full time

    Medilaw Spring Hill, Queensland, AustraliaCustomer Service OfficerMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Medilaw Group Full time

    Company: Medilaw, Brisbane City, Queensland, AustraliaJob titleCustomer Service OfficerOverviewMedilaw is part of MedHealth, a collection of health, medical, and employment brands. Medilaw provides independent medical opinions and specialist services to insurers, employers, self-insured companies, and the legal profession. We are seeking an enthusiastic and...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Medilaw Group Full time

    Company: Medilaw, Brisbane City, Queensland, AustraliaJob titleCustomer Service OfficerOverviewMedilaw is part of MedHealth, a collection of health, medical, and employment brands. Medilaw provides independent medical opinions and specialist services to insurers, employers, self-insured companies, and the legal profession. We are seeking an enthusiastic and...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Mlcoa Full time

    **Company Description**mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession.Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice...

  • Customer Service Officer

    1 week ago

    Brisbane, Queensland, Australia Bank Of Queensland Full time

    **About the Role**- Seeking passionate Customer Service Officer to join the BOQ team- Flexible workplace & Collaborative Team - Owner Managed Branch Ashgrove Based- Inner city suburb with easy acessible parking and public transport- Inclusive Environment| Dynamic Team to work within - we always have fun at workAs the Customer Service Officer, you will be the...