Front Desk Operational Manager

5 days ago

Sydney, New South Wales, Australia Manhattan Group Full time

**Front Desk Operational Manager - 5-Star Flagship Hotel**

We are seeking an exceptional Front Desk Operational Manager to oversee the day-to-day operations of a stunning 5-star flagship hotel, part of an exclusive international hotel group. This is a rare opportunity to manage a talented team of over 20 individuals and report directly to the Executive Assistant Manager.

**Key Responsibilities**:
Supervise and lead the front desk team, ensuring smooth and efficient daily operations.

Oversee guest check-in/check-out procedures and ensure top-tier service standards.

Manage guest relations, ensuring all inquiries and concerns are handled professionally and efficiently.

Coordinate with other departments to ensure seamless guest experiences.

Maintain high levels of staff training, motivation, and performance.

Ensure adherence to company policies and operational procedures.

Support the Executive Assistant Manager in achieving hotel operational goals.

**What We're Looking For**:
Proven experience in front office operations within luxury or 5-star hotel environments.

Exceptional leadership skills with the ability to manage, inspire, and develop a team.

Strong organisational skills and attention to detail.

A deep passion for delivering outstanding guest experiences.

Ability to thrive in a fast-paced, high-pressure environment.

**Why Join Us?**

Be part of a prestigious international hotel group.

Lead a talented and dynamic team in an iconic hotel.

Competitive salary, fully negotiable based on experience and skills.

**Benefits**:

- Professional development assistance

Application Question(s):

- Are you presently a Hotel Front Office Manager or higher?
- Have you managed 20+ strong Front Office Teams?

Work Location: In person

  • Front Desk Operations Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $104,400 - $1,291,200

    Job Title: Front Desk Operations Manager">The Front Desk Operations Manager plays a pivotal role in ensuring seamless guest experiences at our hotel. This involves overseeing the smooth operation of the front desk division, guaranteeing maximum satisfaction for our guests while adhering to the highest hotel standards.">This key position assists the Front...

  • Front Desk Operations Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeService Full time $100,000 - $120,000

    Job Title: Front Desk Operations ManagerThe Role:Support the Workplace Manager in front of house, accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk.Provide administrative support to the team when required.Key Responsibilities:Customer service excellence -...

  • Front Desk Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia Bebeecustomerservice Full time

    Guest Services Manager Job DescriptionThis role oversees front desk operations, ensuring seamless guest check-in and check-out processes. The Guest Services Manager will be responsible for managing guest requests and complaints efficiently and effectively.Oversee front desk operations to ensure seamless guest check-in and check-out processesManage guest...

  • Front Desk Operations Manager

    15 hours ago

    Sydney, New South Wales, Australia beBeeLuxuryHospitality Full time $95,000 - $110,000

    Job Title: Front Desk Operations ManagerAbout the Role: We are seeking a highly skilled and experienced front desk operations manager to oversee the day-to-day activities of our front office team. As a key member of our hotel's management team, you will be responsible for ensuring seamless service delivery and an exceptional guest experience.Key...

  • Front Desk Operations Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeOperations Full time $90,000 - $130,000

    About Our TeamWe are a hotel in the heart of Circular Quay, Sydney, offering breathtaking panoramic views of the Sydney Opera House and Harbour Bridge.Our hotel is renowned as one of the city's prized icons, with a beautifully restored building from 1851. We have 509 rooms, including 28 luxury suites, an award-winning lounge, and vibrant dining venues.As...

  • Front Desk Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $100,000

    Leadership OpportunityThis pivotal leadership role involves driving business growth, improving operational efficiency and enhancing customer experiences.As the key point of contact for residents, staff and stakeholders, you will lead with clarity, resolve issues with care and ensure seamless daily operations.You will champion a professional front desk...

  • Front Desk Operations Supervisor

    5 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled and experienced Front Desk Operations Supervisor to lead our front office team and drive exceptional guest experiences. In this role, you will oversee the smooth operation of the front desk, ensuring seamless check-ins, check-outs, and guest interactions. Your leadership skills will be put to the test as you manage a...

  • Front Desk Operations Director

    2 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $55,000 - $75,000

    Job DescriptionPullman Sydney Airport is seeking a Full-Time Front Office Manager to lead the Front Office team and drive exceptional guest experiences.Key ResponsibilitiesLead, inspire and develop the Front Office team to deliver outstanding service.Partner with senior management to meet hotel performance goals, including revenue per available room (RPS),...

  • Front Desk Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeFrontDesk Full time $60,000 - $85,000

    **Front Desk Manager Role**We are seeking a skilled Front Desk Manager to oversee our North Sydney office reception. Experience in front desk management with at least 2 years of relevant experience is required. The ideal candidate will have excellent interpersonal and organizational skills, enabling them to work independently with minimal supervision. The...

  • Front Desk Associate

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $30,000 - $40,000

    Front Desk AssociateWe are looking for a highly motivated and organized individual to join our front desk team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is enjoyable and memorable.To excel in this role, you must have excellent communication skills, be able to...