Financial Lines Claims Specialist

1 week ago

Sydney, New South Wales, Australia Chubb Full time

**Your Role**

The purpose of this role is to produce a high-quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage
Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness
Establish accurate and timely reserves
Maintain active diary to achieve timely development of file and timely disposition
Provide exceptional service standards in line with best practice guidelines
Practice sound litigation controls over counsel
Promptly and properly document all developments in claim file
Meet with appropriate parties to litigation or claims, as necessary, to resolve issues
Effectively communicate with the following: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives
May direct claim representatives to participate in file development and subrogation
Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations
Effectively control the use, work product and expenses of outside vendors
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits
Participate in branch marketing efforts
Such other duties as may be delegated by the Claims manager
- A tertiary qualification (law degree desirable but not required)
- Financial Lines Claims Experience
- Investigation techniques
- Written and verbal communication skills relative to claims handling
- Insurance policies and the Insurance Contracts Act
- Legal requirements and regulations
- Damage and/or loss evaluation
- Negotiations
- Industry trends
- Litigation procedures
- Reserving skillsChubb Claims Philosophy

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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