Financial Lines Claims Specialist

5 days ago


Sydney, New South Wales, Australia beBeeInsurance Full time $110,000 - $140,000
Claims Professional

We are seeking a Claims Professional to join our team in a hybrid role that requires working at least three days a week in the office.

This role involves providing high-level expertise and managing claims under various classes of business to determine coverage.

  • Handle specialist financial lines claims with a focus on client advocacy.
  • Provide technical advice and support to clients, from the first notification for submission to final settlement, ensuring the client's best interests are always protected.
  • Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
  • Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
  • Manage moderate to complex claims in accordance with company processes and Client Service Agreements.
  • Identify opportunities for claims referral and collaborate with the Advocacy team on claims issues.

To be successful in this role, you should have:

  • Ideally 3-5 years of insurance claims experience, preferably in financial lines.
  • A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
  • Excellent oral and written communication skills.
  • Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.

You will stand out as an excellent candidate if you:

  • Are willing to go the extra mile for client satisfaction.
  • Have ambition to build a solid career foundation in the insurance industry.
  • Excel in interpersonal skills and ability to work well in a team or autonomously.

Making us your next employer would bring many benefits, including:

  • We help you grow professionally through development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and impact colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities and rewards to enhance your well-being.


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