Student Services

3 days ago

Sydney, New South Wales, Australia Up Education Full time

Acknowledge Education provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia.

**About the role**

We are seeking a dynamic and detail-oriented Student Services Officer & Administration to join our Sydney campus. This role is critical in providing friendly, informative, and quality customer service to our students and stakeholders as well as supporting the overall delivery and management of our programs.

This role is responsible for:

- Assisting with variation of enrolments such as issuing of offer letters and enrolment documents when it is required.
- Collaboration on administrative duties associated with student lifecycle, including orientation, enrolment, and graduation when it is required.
- Monitor and update student records on relevant databases.
- Issuing official documents such as letter, certificates, transcript, and others as well as update internal records in student management system (SMS) when it is required.
- Follow policies and internal procedures to assist on student's enrolment variation.
- Liaising with other Student Services Officer and managers at our Melbourne and Perth campuses.
- Participating in the overall continuous improvement of the department

**About you**:
**Who are we?**

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry.

**Why work with us?**

Acknowledge Education strives for success in everything we do with the strongest integrity. We provide outstanding facilities which give students the opportunity to learn, develop and assimilate into the Australian culture. We are a talented team of committed and student-centric educators and consider our students' success as our success.

We work passionately to help our students gain the practical skills required for future employment and you can play an integral part in their journey with us

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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