
Student Services Coordinator
3 days ago
We are seeking a highly skilled and dedicated Student Services Coordinator to join our team. In this role, you will be the primary point of contact for student enquiries, providing exceptional customer service and support.
The ideal candidate will have experience working with student management systems, such as RTO Manager, and possess strong communication and interpersonal skills. You will work closely with colleagues to resolve student matters, including withdrawals, deferrals, refunds, cancellations, suspensions, and other issues.
Key responsibilities include:
- Managing student enrolment records, including personal details and attendance tracking.
- Coordinating student Orientation and Enrolment Programs.
- Processing student documents, including status letters and absence notifications.
- Maintaining accurate and up-to-date records through RTO systems.
- Providing administrative support as required.
- Ensuring the reception area is tidy and welcoming.
Essential requirements include:
- Experience with RTO Manager Student Management System.
- Familiarity with PRISMS.
- Legal work rights in Australia are essential.
Benefits of this role include:
- Opportunity to work in a dynamic and multicultural environment.
- Collaborative team culture.
- Professional development opportunities.
We look forward to hearing from experienced professionals who are passionate about delivering exceptional student services. Please submit your application today
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