Customer Project Manager

The Customer Project Manager at Nokia is essential for delivering successful customer projects that align with our commitment to innovation and excellence in telecommunications.
By managing complex projects within defined scopes, budgets, and timelines, you ensure high customer satisfaction and operational efficiency.
Your role directly contributes to Nokia's broader mission of connecting people and enriching lives through advanced technology.
You'll lead cross-functional teams, engage with customers, and apply best practices to achieve project goals, making a significant impact on customer relationships and project outcomes while driving Nokia's vision forward.Lead customer projects ensuring successful delivery within defined scope, budget, schedule, and quality.Manage cross-functional project teams, assigning tasks and monitoring performance to meet contractual obligations.Act as the primary point of contact for customers, building strong relationships and addressing concerns throughout the project lifecycle.Develop and maintain detailed project plans, adapting to changes while ensuring alignment with Nokia's operational guidelines.Conduct thorough risk management, identifying potential issues and implementing mitigation strategies to enhance project success.Drive continuous improvement initiatives, focusing on quality enhancement and customer satisfaction metrics.Facilitate effective communication with all stakeholders, providing timely updates and ensuring transparency in project progress.Oversee project closure processes, including contractual requirements, post-evaluation, and documentation of lessons learned.You have:8+ years of project management experience, preferably in the telecommunications industryAdvanced skills in managing complex, multiyear technology projectsExperience leading IP Network integration projects across requirements, design and deployment and traffic migrationExperience managing multiple integrated workstreams to deliver required solutions part of a broader program of workExpertise in customer relationship management during project deliveryIt would be nice if you also had:Experience with change management processes and tools, as well as familiarity with PM@Nokia methodology and Nokia Mode of Operation (MoO)Knowledge of financial forecasting and budget management in projects, and certification in project management (e.g., PMP, PRINCE2))Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality: One of the World's Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people.
Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.