Implementation Project Consultant

Company Description
**Discover the Unexpected**

Experian is the world's leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we've helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish - and we're not done.

Our 20k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the greatest and brightest minds that share our purpose and want to make a difference.

**Job Description**:
We are looking for a talented Implementation Project Consultant to join our DQ business. This position has the responsibility for delivering Data Quality solutions and services to clients. This includes assisting customers with knowledge of our product and providing best-practice implementation advice, development of bespoke solutions, technical consultancy as well as contributing towards the department's strategy.

**What you'll need to bring to the party**
- ** Experience working in a customer facing environment, building strong relationships with internal and external stakeholders**:

- Highly tuned organisation skills and ability to multitask, meet deadlines and work under pressure.
- Excellent communication (written and oral), influencing and consulting skills
- ** Commercial understanding and ability to scale solutions based on budgets available.**:

- A proven ability to set expectations
- Enthusiasm, persistence, and tenacity

**What you'll be doing**

***

**Project delivery**
- Work with our customers and partners to design, implement and roll out Data Quality solutions that leverage Experian data quality software.
- Manage the end-to-end delivery process in a consulting capacity from scoping, requirement gathering, delivery of solution and documentation, training and other post-delivery activities.
- Manage multiple concurrent projects ensuring that projects are delivered to scope, on budget and on time, work with a variety of stakeholders, as part of a team or individually where required, services to be delivered remotely or on customer sites.
- Provide innovative approaches to complex technical challenges when scoping solutions, including preparing designs and technical specifications.
- Ensure projects are planned, resourced correctly and reports produced as required

**Supporting client relationships**
- Manage customer engagement and expectations by building and maintaining strong, trusting relationships, attending relevant customer meetings, promptly resolving escalations and ensuring their projects are managed effectively
- Collaboration with customer stakeholders to build and deploy data focused solutions
- Communicate with client and/or other departments/divisions within Experian to help ensure accurate and timely implementation of project work, and to enable them to manage client/customer expectations.
- Manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project to drive implementations to successful completion, ensuring a high level of customer satisfaction

**Innovation and efficiency**
- Contribute to improving our software by sharing your own experiences from projects with product managers and developers. And using prior experience and research to aid in the development of new solutions and services.
- Support a culture of continuous improvement by ensuring we can work efficiently, effectively and at the highest levels of quality.

**Qualifications**:
**More about you**

You will function as an integrator between business needs and technology solutions, helping to create the technology solutions to meet our clients' requirements.
- **
Communication**: Highly developed interpersonal, oral and written communication skills, including the ability to negotiate, consult, and participate in decision-making to influence information technology and business decisions.
- ** Interpersonal**: High level of ability to establish and grow collaborative relationships (building trust and providing reliability), with staff from varying technical disciplines, and with customers, suppliers and stakeholders.
- ** Teamwork**: Enjoys working in a small high calibre team with high visibility to senior stakeholders. Able to work and liaise with multiple teams and stakeholders, deal with strict deadlines, able to prioritize workloads, and help other team members to achieve team goals.
- ** Result Orientation**: Achieves results set by self and others, meets timelines, pushes to achieve stretch goals, and demonstrates enthusiasm, persistence, an