Process Improvement And Change Practitioner

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Boeing Australia's **Process Improvement and Change Practitioner** will provide essential support to the Global Trade Control (GTC) team and Boeing Australia's programs, by helping the business navigate process, workflow, tool and behavioural changes in alignment with trade control requirements eventuating from trade control reform_. _The is a **Brisbane**based role with a **hybrid work model.**

The GTC process improvement and change practitioner will require methodical attention to detail, working with GTC to identify, co-develop and implement business-wide process changes in support of our trade control compliance posture and ensure effective integration of changes in a complex organisational environment.

Spanning the analysis, design and implementation of process improvements, this role contributes to an uplift in Boeing Australia's trade control capabilities by identifying inefficiencies, recommending solutions, and supporting change initiatives that enable compliance and enhance customer satisfaction. The practitioner also plays a key role in change management, ensuring the successful adoption of new processes and practices.

**Key Responsibilities**:
Navigate the Regulatory and Organisational Environment
- Develop an understanding of, and implement changes to, Boeing Australia's existing trade control processes, tools and workflows used to effect organizational compliance.
- Work with GTC Manager and Trade Control Specialists to understand emerging requirements, as per legislative updates.
- Work with cross-functional stakeholders to identify where GTC requirements and processes must be included / updated / considered in their processes, policies and tools.

Change Management Planning
- Undertake impact analysis and stakeholder assessments.
- Develop and implement change management plans that embed change and mitigate risk.
- Undertake training needs assessments as required and develop, or facilitate the development of, training materials.
- Prepare and coordinate the distribution of communication materials related to change initiatives, including updates and reports.
- Maintain and update enduring GTC communications material, such as the GTC intranet and other resources.
- Develop and participate in GTC change management processes to ensure appropriate governance of change.

Process Management and Improvement
- Co-design processes, tools, workflows, guidance, command media to support the roll out and implementation of legislative and Enterprise changes across Boeing Australia and its programs.
- Design and lead process and workflow improvements across the GTC team, to improve and create efficiencies.
- Seek opportunities to integrate GTC processes with other departmental change management processes such as program and system baseline change management.
- Support the development and implementation of process management strategies to enhance routine tasks and create capacity for ad-hoc projects.

Participate in Continuous Improvement
- Support the implementation of feedback mechanisms to enhance GTC processes and future change management activities.

**Basic Qualifications (Required Skills/Experience)**
- 3+ years' experience in change management
- Strong organisational skills with ability to deliver and assist in managing multiple tasks and projects simultaneously.
- Strong process development skills with the ability to create, document, and communicate processes in a clear and structured manner.
- Excellent interpersonal skills, with a willingness to work collaboratively across teams and ability to create meaningful working relationships across disciplines.
- Highly proficient communications skills with the ability to translate complex information into compelling communication including presentations, training material, internal news articles and other artefacts as required.
- Australian citizen with the ability to meet defence security requirements.

**Preferred Qualifications (Desired Skills/Experience)**
- Bachelor's degree in Business, Project Management, or a related field (or equivalent experience)
- Certifications in change management, continuous improvement, project management (e.g., Prosci, Lean, PMP)
- A keen interest in process management methodologies and tools

**About Us**

Boeing employs more than 3,000 talented people in Australia bringing the best of Boeing and industry together to deliver world-best capabilities and systems. We combine global expertise with local knowledge to support Australia's defence priorities and technological advancement. Join us, and you can build something better for yourself, for our customers and for the world:

- Lead strategic, high-impact initiatives that shape the future of defence technology.
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