
Process Improvement Strategist
5 days ago
We seek a dynamic Business Process Innovation Specialist to spearhead technology innovation across the organization.
The ideal candidate will possess a passion for process improvement, artificial intelligence, and automation.
- Collaborate with product owners and process stakeholders to take ownership of AI & automation projects (discovery, analysis, testing, and implementation)
- Review business processes, architecture, design, and plans for intelligent solution delivery
- Identify and extract requirements using tools such as interviews, document analysis, workshops, and observations
- Evaluate information and data to determine problems, opportunities, and solutions
- Contribute to estimating development effort and drive performance of code development to meet target timeframes
- Assess risk on new and changed systems/processes and recommend controls where required
- Develop and present recommendations, findings, and options to Senior Management
- Significant experience facilitating and leading process discovery and modeling to assess improvement or automation opportunities
- Experience owning and managing multiple initiatives end-to-end
- Background in delivering automation or technology-enabled business solutions
- Exposure to Robotic Process Automation and/or Generative AI
- Experience working with technology departments, including offshore developers
- Business Analysis qualifications (desirable)
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