Administration Manager

2 weeks ago

Perth, Western Australia Abn Group Full time

493701
- Perth
- Administration/Support Service
- Management
- Full-time (Permanent)

**Our Company**

Home Assist is the dedicated service and maintenance division of ABN Group, Australia's leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a specialist division wholly focussed on this important stage of the new home ownership journey. We pride ourselves on our customer centric approach to the service needs of homebuilders and deliver an exceptional experience throughout the Service and warranty period of every home we build.

Home Assist is looking for an Administration Manager to join our passionate and dedicated team.

**The Role**

Reporting to the Manager Home Assist WA, this role is integral to the day-to-day operations of the Service team and the strategic growth of Home Assist. You will work alongside a supportive and encouraging team who are extremely hardworking and passionate to bring our company's vision and values to life.

You will drive process and procedure through the business, ensuring that our system supports excellent customer service and consistency.

As a data champion you will help us achieve a high level of data integrity and the analysis to provide high level of feedback to all of our stakeholder. With a number of stakeholders to manage, clear data interpretation and the ability to influence will be the basis of success in the role.

The Administration Manager also oversees the Workplace Services team with responsibility for the amazing ABN office buildings in the Perth metro and South West regions.

It is imperative that an exceptional level of communication and customer service is delivered to our clients and stakeholders. Managing the Workplace Services team and a team of administrators to support the customer facing team, great customer service starts with great internal service.

**You**

You love people. You love data. You love to help. You are curious. You love to learn. It's just a part of you, and you go you that extra mile. You find happiness in identifying the trends and influencing change. You do what you say. You don't shy away from difficult conversations. You are a team player.

You possess a positive, can do, and team attitude and can work under pressure for periods of time. You're organised and self-motivated and can manage data to identify trends and influence change across the business and our stakeholders.

Strong skills with technology platforms such as Microsoft Office and Teams and are ready to learn new CRM systems and other platforms we use from time to time.

Building industry experience is preferred but strong data and trend analysis skills are imperative, and the ability to lead a team with a positive collaborative culture. If this is you, we would love to hear from you

**Why ABN?**

We're not just offering a job; we're inviting you to be part of a community that values innovation, passion, and excellence. Our employee benefits include:

- **In-House Discounts**: Exclusive discounts to enjoy
- **Flexibility**: Work arrangements tailored to support your work-life balance
- **Career Growth**: Opportunities to elevate your career within a thriving organization
- **Wellness Focus**: Dedicated programs to nurture your well-being
- **Health Coverage**: Access discounted private health insurance
- **Parental Leave**: Paid leave for both primary and non-primary carers

**To Apply

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