Administration Manager

1 week ago

Perth, Western Australia beBeeLeadership Full time $60,000 - $85,000
Operations Team Lead

The Operations Team Lead plays a pivotal role in shaping the operations team's capabilities and expertise. This position demands a leader who can effectively supervise and optimize administration processes and systems, ensuring adherence to core policies and standard procedures.

This includes supervising administration processes and systems, ensuring compliance with core policies and standard procedures, including cash handling and banking integrity, systems access and data integrity, telephone management and enquiries, payroll exceptions integrity, and marketing and promotional activity.

Additionally, this role supports the Management team to ensure administrative activities meet compliance and legislative requirements, with an emphasis on Safety, including in-store processes, incident reporting, and training.

  • Develop the knowledge and capability of the operations team using coaching models and development frameworks.
  • Manage web orders in line with procedures, including product pick and pack and same day delivery to customers where designated to drive.
  • Work collaboratively as part of a team to deliver a positive store and channel experience for customers and effectively resolve customer complaints and queries as required.
Qualifications:
  • Customer Focus: able to do everything from the customer's perspective.
  • Drives Results: consistently achieves results even under tough circumstances.
  • Develops Talent: identifies and develops talent to build careers and meet organisational goals.

Benefits: As an Operations Team Lead, you will have the opportunity to grow your skills and knowledge through available online platforms and active participation in other development opportunities.

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