Reception

**Receptionist**:

- **Fill time opportunity**

**About the opportunity**

We are seeking a proactive and customer-focused Receptionist to join our Administration Team. This is a fantastic opportunity to become part of a supportive team environment where your contribution truly matters. We are seeking someone to work 8:30 to 4:30 Monday to Friday.

As the Receptionist, you will be the first point of contact for patients and their families attending our hospital.

**Your key responsibilities will include**:

- Providing high-level administrative and reception support.
- Ensuring a smooth and welcoming patient experience from arrival through to follow-up.
- Liaising with specialists, nursing staff, and other departments to support efficient clinic operations.
- Assisting the Administration Team in back office tasks and providing accurate financial data.
- Ensuring patients have a positive experience with our hospital from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
- Handling patient admissions, maintaining accurate records, and processing accounts.

**About You**

You are a warm, organised, and adaptable individual who enjoys working in a patient-facing role.

**You bring**:

- Previous experience in medical administration or a similar healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and time management skills.
- Working in a fast-paced environment, demonstrating excellent multitasking and prioritizing skills
- A commitment to confidentiality and patient-centred care.
- The ability to thrive in a dynamic, work automatously and team-based environment.

**Your Skills and Experience**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- Computer literacy including the Microsoft Office Suite.
- Experience either in a medical administration setting or a reception role.
- Experience with Patient Management Systems is highly desired, though not essential.

**What's in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **Please note casual employees may not be eligible for all benefits.**

**About our Clinic**

Ramsay Clinic Adelaide is a part of the Ramsay Health Care South Australian Mental Health Services Group of hospitals and is a leading provider of mental health services in this State. A teaching facility of the University of Adelaide, the Clinic provides a full range of general, acute and specialised mental health services and community outreach services.

**Requirements**:

- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

**To Apply**

**Closing date: 31 July 2025