Access Channel Manager

Overview
SOMFY is the preferred partner for window and door automation.
We are a French, family-owned, independent group with 50 years of leadership in home automation and a commitment to innovation, well-being of our employees, diversity, and inclusion.
We operate in 58 countries with eight production sites and 17 R&D centers, and we support internal mobility and skill development for our 7,000 colleagues.
Responsibilities
Channel Strategy development:Support and deliver the BFT Access strategy by identifying the most relevant and profitable market access strategies, including distributors, fabricators, and installers.
Collaborate with the GM, Marketing Manager, and other stakeholders to proactively prepare and implement the Access Channel Sales Plan, including product launches, promotions, partnerships, deployments, and other sales initiatives.
Relationship Management:Build, develop, and manage relationships with prospective and existing customers within the Access Channel to drive collaboration; gather feedback on customer needs, market trends, and product improvements using Salesforce CRM; advise on forthcoming product developments and promotions; ensure end-to-end customer service from quotation to order payment.
Performance Tracking:Grow the business to achieve defined sales targets and profitability margins; define KPIs to assess channel partner performance; establish a customer review process and ensure regular visits and transparent reporting via Somfy tools (e.g., Salesforce).
Market Research:Analyze competitor strategies and market positioning; gather insights from customers and partners to inform positioning and product strategies; stay updated on industry trends and technological advancements.
Training and Support:Provide services to customers in the Access Channel on product use and maintenance; develop onboarding programs for new channel partners; ensure prospective customers are engaged with samples or catalogs and informed about pricing and availability.
Team Management and Development:Manage and support Sales Representatives and Business Development Executives within the Access Channel; provide day-to-day guidance, development, and performance feedback; recruit and retain staff as needed; lead by example and uphold company standards.
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Sales Forecasting & Reporting:Analyze sales data and trends to create accurate forecasts; prepare regular reports to inform planning and decision-making; report on quantitative and qualitative performance within the Access Channel.
Budget Management:Manage budgets for channel activities with the marketing team; conduct cost-benefit analyses of channel strategies and initiatives.
Other duties:Represent the organization at trade exhibitions, events, and demonstrations; perform other ad hoc duties as assigned.
Qualifications
Experience:At least 5 years of experience in sales and territory management within a technical consumer durable channel with a proven sales track record.
3 years of sales team management.
Education:Degree qualification.
Skills and Knowledge
Ambitious, self-driven, results-oriented with strong business acumen.
Excellent communication, presentation, and negotiation skills.
Interpersonal skills with internal and external stakeholders; comfortable networking.
Ability to manage multiple tasks, prioritize complex objectives, and meet tight timelines.
Strong organizational skills; able to work independently and under pressure; self-motivated and collaborative.
Discretion with confidential information; professional business etiquette.
Technical product understanding and terminology; proficiency with MS Office; knowledge of CRM tools (Salesforce).
Behavioral Competencies
Committed to Somfy Oceania's Values in Action, Code of Conduct, and Ethics Charter.
Travel Requirements
Frequent domestic travel and occasional overseas travel.
Required Languages
Fluent in spoken and written English.
Additional Information
Please mention your current and expected salary and notice period in the CV.
The protection of candidates' personal data is a commitment of Somfy Group.
Applications should be submitted via our secure system, not by email or postal.
Job Details
Seniority level:Mid-Senior level
Employment type:Full-time
Job function:Sales / Channel Management
Industries:Automation Machinery Manufacturing
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