Access Channel Professional

The ideal candidate will be a results-driven professional with extensive experience in sales and territory management within technical consumer durable channels.

Key Responsibilities:

• Job Description:
• Develop and implement channel strategies to drive business growth, achieve defined sales targets, and increase profitability margins.
• Manage budgets for channel-related activities, including marketing initiatives, in conjunction with the marketing team.
• Conduct cost-benefit analyses to evaluate the effectiveness of channel strategies and initiatives.
• Relationship Management:
• Build, develop, and manage relationships with prospective and existing customers within the Access Channel to drive collaboration.
• Gather feedback from partners regarding customer needs, market trends, product improvements to inform business decisions and grow market share.
• Advises on forthcoming product developments and discusses special promotions.
• Ensures seamless end-to-end customer service in sales transactions, from quotation to full payment of orders.
• Performance Tracking:
• Grow business to achieve defined sales targets and profitability margins.
• Define KPIs to assess channel partner performance, including sales volume, share of wallet, new products launches, brand promotion.
• Define customer review processes and ensure reviews are undertaken with every customer.
• Objective is to guarantee visits are planned to ensure all customers are visited regularly and the planning is efficient.
• All reviews to be reported transparently utilizing Somfy digital tools, e.g., Salesforce.
• Market Research:
• Analyze competitor strategies and market positioning to identify opportunities for improvement and differentiation.
• Gather insights from customers and partners to inform positioning and product strategies.
• Stay updated with industry trends, technological advancements, changes in customer preferences to adjust channel strategies accordingly.
• Training and Support:
• Support and services to customers within the Access Channel regarding the use, operation, and maintenance of products.
• Develop and implement onboarding programs for new channel partners to ensure they have the necessary knowledge to succeed.
• Ensure prospective customers within the Access Channel are visited to provide samples or catalogs and to inform them about product pricing, availability, and advantages.
• Team Management and Development:
• Within the Access Channel manages and supports the activities of Sales Representatives Business Development Executives to grow business and achieve defined sales targets and other measurable actions.
• Provide day-to-day management, support, and development to members of the Access Channel team.
• Provide feedback on performance of teams including APA documentation.
• Ensure team members are expanding on their roles and experience.
• Recruit and release appropriate staff as required.
• Ensure engagement and retention of high-performing staff.
• Lead by example. Model the standards of behavior expected of all employees and as required by the management capabilities;
• Sales Forecasting & Reporting:
• Analyze sales data and market trends to create accurate sales forecasts and supports the accurate supply of products.
• Prepare and present regular sales reports and forecasts to accurately report market situation, team activity, and assist in strategic planning and decision-making.
• Reporting on quantitative and qualitative performance within the Access Channel.
• Benefits:
• Fluent English language skills are mandatory.
• At least 5 years of experience in sales and territory management within technical consumer durable channels with proven sales track record.
• 3 years of sales team management.
• Degree qualification.
• Additional Information:
• Ambitious, self-starter to achieve sales target and result-oriented.
• Strong business acumen with understanding about the market and competitors' products.
• Excellent communication (both written and verbal); presentation and negotiation skills.
• Excellent interpersonal skills with all business parties (both internal and external).
• To enjoy networking and meeting new people.
• Able to manage multi-tasks, with ability to prioritize complex objectives and meet tight timelines.
• Strong organizational skill and hands-on person.
• Able to work independently and under pressure.
• Highly self-motivated, dynamic individual but able to work as part of a team.
• Trustworthiness and discretion when handling confidential information.
• Good business etiquette and professional manner.
• Capable of understanding technical products and terminologies.
• Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of CRM tools, specially Salesforce.
• Travel Requirements:
• Frequent domestic travel and occasional overseas travel will be required.