Receptionist - Park Club Health & Day Spa

3 days ago

Melbourne, Victoria, Australia Park Hyatt Melbourne Full time

Summary

**Care Connects Us**

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

**About Park Hyatt Melbourne**:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

**Benefits of working with us**:

- Leading global hotel brand with career advancement opportunities
- Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
- Generous paid time off and holiday policies including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance

**About the Role**

As the Receptionist for Client Services - Park Club Health & Day Spa, you will be responsible for the efficient running of the Park Club's reception area. You will provide excellent and consistent service to our guests and customers, ensuring efficiency and tranquility.

**Some of the responsibilities include**
- Greet all guests in a welcoming and helpful manner
- Liaise with all other therapists, departments and staff to ensure a harmonious and peaceful environment
- Be familiar with the operation of the cash register balancing, opening/closing procedures and ordering of stock
- Make appointments for services and programs as required and ensure the guests are directed to the correct area for their appointment
- Carry out reception and administration duties as required

**Qualifications**:

- Previous experience in a five-star hotel spa or similar experience within a spa environment
- A commitment to health and wellbeing
- Strong attention to detail, exceptional organisational and time management skills
- Excellent interpersonal and communication skills
- Administration experience
- The flexibility to work a combination of shifts including weekends and public holidays

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