Receptionist Physiotherapy Practice, Erina

1 week ago

Central Coast, Australia Your Physio Advantage Full time

**About you**
- We are looking for a Receptionist team member who is passionate and driven about providing great customer service for our clients. You care about ensuring our clients are matched with the best therapists to enable them to reach their best health. You can work in a high pace environment and can manage working across multiple IT/software programs. You are able to provide attention to detail.

**The Benefits of Being a Part of our Team**
- Work from our brand new Erina clinic and help us establish our growing Practice.
- Opportunities to increase hours as our team grows and progress to management roles within the company.
- Remuneration is above the Health Professionals Support Services Award. We recognise high performance and have a pathway to increase your salary based on your performance.
- Your enjoy working as part of a high performing team that is results driven.

**About the Company**

We are a growing Physiotherapy, Occupational Therapy & Remedial Massage Practice that provides exceptional care for our clients in their home or our clinics across the Central Coast. We are passionate about improving the lives of our community, with our friendly, professional team of therapists. Whether our clients are young adults, active people, older adults or people living with a disability, our vision remains the same - we are dedicated to providing professional health care to ensure our clients achieve their full potential.

**Your Role**
- Working in our front reception you will support our team to deliver exceptional customer service.
- Booking client appointments and managing therapist's schedules for both in clinic and our home visit team.
- Complete invoicing and collect payments for appointments.
- Assist with social media and marketing campaigns.
- Assist the Practice Manager with business administration and compliance tasks.

**Criteria**
- Exceptional communication skills both verbal and written.
- Experience using medical practice management systems, such as best practice, Splose and Medipass.
- Experience with Medicare and NDIS billing
- Prior experience in managing appointment books and invoicing of clients,
- A proven history or working with XERO accounting software. Experience with booking keeping duties highly desirable.
- Previous experience working as a medical or audio typist would be desirable.

Take the next step

To be considered for this role please complete the following questionnaires to allow us to get to know you better.

**Job Type**: Casual

Pay: $27.50 - $33.50 per hour

Expected hours: 12 - 20 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- ERINA, NSW 2250: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a covid-19 Vaccination certificate.

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 07/06/2024
Expected Start Date: 14/11/2024

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