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Part-time Receptionist

2 weeks ago

Sunshine Coast, Australia Ahead Physiotherapy Full time

**Reception/Administration Role**:
Are you an organised and personable individual looking for a rewarding part-time position in a fast-paced environment? Look no further We are currently seeking a dedicated and experienced Part-Time Receptionist to join our busy Physiotherapy clinic, Ahead Physiotherapy, on the beautiful Sunshine Coast. As the face of our clinic, you will play a crucial role in ensuring smooth operations and exceptional patient experiences. We have recently moved to a great new location in Golden Beach featuring newly-renovated treatment rooms and pilates studio.

**Responsibilities**:

- Greet and welcome patients, visitors, and staff in a warm and friendly manner.
- Answer incoming calls, schedule appointments, and manage the clinic’s appointment book using our practice management system.
- Provide accurate information to patients regarding services, fees, and general inquiries.
- Maintain patient records, ensuring confidentiality and accuracy.
- Assist with billing and insurance claims processing.
- Handle cash transactions and maintain petty cash.
- Monitor and manage the waiting area to ensure a clean and comfortable environment for patients.
- Collaborate with other staff members to ensure efficient clinic operations.
- Provide coverage for other staff members during absences.

**Requirements**:

- Previous experience in a receptionist or administrative role is highly regarded.
- Exceptional interpersonal and communication skills, with a friendly and professional demeanour.
- Strong organisational skills and the ability to multitask effectively in a busy environment.
- Attention to detail and a commitment to maintaining confidentiality.
- Flexibility to work 15-20 hours per week, primarily on Mondays, Tuesdays, and occasional Saturday mornings.
- Ability to provide cover for other staff members during their absence, if required.

**Benefits**:

- Competitive hourly rate commensurate with experience.
- Opportunity to work in a dynamic and collaborative healthcare team.
- Gain valuable experience in a busy Physiotherapy clinic.
- Flexible schedule to accommodate work-life balance.
- Full training will be provided, with ongoing support.

We appreciate your interest in joining our team and look forward to the possibility of welcoming you to our Physiotherapy clinic as our new Part-Time Receptionist