Event Coordinator

1 week ago

Newcastle, New South Wales, Australia Wests Group Full time

**About us**

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

Being an employee of The Wests Group will give you access to the following perks and benefits:

- Paid traineeships and leadership development courses
- 40% discount off meals for club employees
- $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well
- Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations

**About the position**

NEX is currently seeking an experienced Event Coordinator on a permanent basis to oversee the success of events such as weddings, corporate functions, conferences, concerts, and also Club Member events. Reporting directly to the Business Development Manager, the Event Coordinator will be responsible for maintaining a high level of customer service and for ensuring the seamless interface between client requirements and function operations. This role will be responsible for the meet and greet of the client and coordination of all bookings in preparation of the event. Duties and responsibilities include:

- Managing the client 3 weeks prior to the arrival of the event, finalising all details and following through with the clients on the date
- Managing the resourcing of all conference and events including delegation and instruction of function staff
- Sourcing approval and sign off for all clients on the booking event order and pursuing final payment
- Liaising with Management in relation to internal Function/Training requirements
- Effectively coordinating cleaners and food & beverage staff for banquets and events as per the booking event order
- Supervising all cleaning and room sets for NEX
- Undertaking other duties as directed by the Manager

**About you**
- A demonstrated commitment to service excellence
- Leads by example and embraces the Wests values
- Demonstrated experience in planning, organising and work management
- Strong emotional intelligence and the ability to get the best out of people through inspiration
- Resolves conflict intelligently

**We value people who**
- Be their Best - You're authentic, inclusive and encourage others to bring their best selves to work- Make it happen - You thrive in a fast paced environment and can manage competing priorities
- Customer Centric - You create exceptional customer experiences for our members and guests
- Grow together - Developing others to achieve their full potential comes naturally to you

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