Bar Manager

**OUR PURPOSE MY PURPOSE**

To make City Recital Hall a performing arts centre The Bar Manager brings vision and strong leadership
renowned for its inclusive contemporary and qualities to deliver exceptional customer service,
classical music programming, elevated audience drive operational efficiency and empower causal bar
experience, and world-class acoustics. staff to deliver impeccable service.

**Our Values**Along side the Bar Operations Manager, you will assist
in the delivery of an exceptional food and beverage
- **Connection** - Live music connects people

offering, train and upskill casual staff, and help
- **Imagination** - Creativity produces better produce financial outcomes for a sustainable and

performances profitable food and beverage business.
- **Excellence** - Reputation is built through

excellence
- **Sustainability** is the key to lasting impact **REPORTING LINE**

OUR STRATEGIC FOCUS AREAS

Head of Venue
Operations

**Become Amplify City**
**Sydney's Enhance City Recital Hall**

**music Recital Hallbrand**
**destination**Front of House Bar Operations

Manager Manager

**Strengthen**
**Develop our**

**our**
**People**

**reputation**

Bar Manager

FOH Team

KEY RELATIONSHIPS

**Bar Operations Front of House Event Managers**
**Manager FOH Team Manager & Operations Audiences**

**Team**

**Bar Manager**

**MY RESPONSIBILITIES**
**Responsibilities**
**Duties**
- **Hospitality Management**: Work collaboratively with the Bar Operations Manager and Front of House team to

ensure patrons are central to our hospitality offer. Lead, inspire and train staff in excellent service delivery
across bars and functions catering; resolve complaints and incidents with diplomacy; develop strategies and
offerings with the Bar Operations Manager to drive sales growth, meet or exceed profit margins**.**
- **Administration**:Manage point-of-sale and stock reconciliations for F&B sales; plan, order and receive stock

deliveries for bars, functions; provide timely stocktake.
- **Workplace Health and Safety**:Enforce Responsible Service of Alcohol and Liquor License conditions; adhere

to best industry practice and all relevant WHS regulations; participate in emergency procedures including
evacuation where necessary.
** Performance Indicators**
- Maintain consistently high customer service levels across diverse events, with the customer at the

forefront
- Accurate stock management and financial reconciliation and reporting
- Staff training implementation is positive and increasingly successful

**MY ATTRIBUTES, SKILLSET AND BEHAVIOUR**
**Criteria**
**Essential**
- Proven administration, inventory management, cash handling, reconciliation, and reporting skills, with

extensive experience managing bars or similar establishments
- An ability to multi-task efficiently and calmly under pressure to meet event deadlines
- Excellent interpersonal, team building, negotiation, diplomacy, and communication skills
- Current NSW Responsible Service of Alcohol (RSA) competency card with experience in managing RSA
- Current NSW Working with Children Check clearance for paid employment

**Experience**
- Minimum two years' management experience in a hospitality or similar venue
- Demonstrated leadership of a diverse team to deliver excellent public facing customer service
- Demonstrated ability to manage resources, drive sales growth and maintain profit margins

**Attributes and Behaviours**
**Connection**
- Welcome patrons to Hall with genuine care

**Imagination**
- Inspire the service team through innovative offering

**Excellence**
- Lead the best live venue bar in Sydney

**Sustainability**
- Profitability drives our growth and improved hospitality

**ACKNOWLEDGEMENT**
I accept the position description as stated above and that the position description may need amending and updating

periodically due to changes in responsibilities and organisational requirements. Changes to the position description will

be consistent with the purpose for which the position was established.