Administration Assistant

6 days ago

Melbourne, Victoria, Australia Southern Metropolitan Cemeteries Trust Full time

**About Us**:
We create extraordinary experiences, we create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day.

You'll discover hospitality that goes beyond expectations. You'll be providing high quality experiences, but in a family focused, balanced working environment. Roles with opportunities to learn and develop, no nights, no weekends and a beautiful location all with an organisation that puts people first, and where you get to make a difference.

**The Role**:
We are looking for a seasoned administrator who is highly organised and motivated. In this part-time role, you will work closely with our Hospitality leadership team, providing essential administrative support, ensuring efficient and consistent implementation of hospitality services at Bunurong Memorial Park (BMP). This role will require you to work both independently and collaboratively within a team environment, promoting the values of SMCT.

**Responsibilities**
- Provide timely and accurate processing of function enquiries, bookings and scheduling.
- Co-ordinate and update café enquiries and function bookings, including following up with internal departments, Funeral Directors and Next of Kin
- Regular updating of all Hospitality menus
- Assisting the Leadership team with scheduling and allocation of staff for functions, café and florist
- Assist with the daily revenue reconciliation, cash handling, banking and data entry
- Assist with compliance with internal and external audit requirements, particularly concerning food safety and record keeping
- Maintain stock levels and assist with monthly stocktaking and variance reporting for beverage and florist supplies
- Foster a collaborative work environment by encouraging positive relationships between FOH and BOH teams

**Your Profile**:

- Fantastic attention to details skills
- Strong organisational skills, with the ability to manage multiple tasks and priorities effectively
- Experience in hospitality administration with a strong understanding of both FOH and BOH operations
- A customer-centric mindset with a proactive, "can do" attitude and flexibility to adapt to changing tasks
- Ability to maintain confidentiality and handle sensitive information with discretion
- Ability to deal with a range of customers with empathy

**What's on Offer**:
We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

- Access to Leadership and Development Programs to foster professional growth and advancement.
- Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
- Flexible working arrangements.
- Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
- The opportunity to purchase additional annual leave.
- Discounts available at our employee café and onsite florists.

SMCT is an equal opportunity employer and a Diversity Council Australia Member.

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