Client Services Coordinator Chartered Accounting

1 week ago

Brisbane, Queensland, Australia Clark Miller Full time

Generous remuneration package
- Flexible work hours
- Modern new office

**The Firm**

Our client is an established Brisbane accounting firm with over 60 years in the market. They have a supportive workplace culture with high staff retention and a good social club.

**The Role**

Work closely with the accounting team and act as a primary point of liaison with the clients.

The role involves:

- Managing the administration of the firm's workflow system
- Undertaking all of the administrative functions of the accounting work, enabling the accountants to become more efficient so as to better service our clients
- Liaising with clients to gather all required information in a timely manner
- Following up with clients to ensure accountants' queries are resolved as quickly as possible to ensure prompt turnaround
- Providing customer service over the phone to clients
- Lodging Tax Returns on the ATO portal
- Lodging corporate secretarial documents with ASIC
- Maintaining a client relationship management system and electronic document management system
- Flexible working hours - start early and finish early

**Requirements for the role include**:

- Exemplary office management skills
- Experience gained in an accounting firm (essential)
- Strong communication skills
- Well presented, strong relationship management skills
- A friendly and flexible personality
- Working knowledge of Xero

This is a diverse role where you will be dealing directly with clients and accountants on our team.

Outstanding verbal and written communication skills are essential as is the ability to work well in a team environment and accept responsibility.

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