Customer Fulfilment Officer

1 week ago

Sydney, New South Wales, Australia Brow Shop Full time

**Customer Fulfilment Officer**
- **Combined online fulfilment and admin support role**:

- **Successful ecommerce business with exiting growth ahead**:

- **Monday - Friday (core hours 8:30am - 4pm)**

Do you like the sound of working in a role where you get variety in your day and the opportunity to flex between tasks? Our business is fast paced, customer centric and focused on delivering orders to the highest quality and timely deliveries to our customers.

As a fast growing e-commerce beauty business based in Beverley, we're not your typical warehouse operation. We don't have a lot of "big stuff" so we don't need forklifts and lots of heavy lifting. More so we are looking for agile and self-motivated people who love to learn, challenge themselves and achieve great things for the business.

We're growing, and plan to quite fast, so we're looking for A-grade players to join our team. The role will give you great variety between warehouse operations and the office environment, and we feel that mixing the two together only helps to strengthen and reinforce our focus on one-team and ensuring a multi-skilled and energised workforce. You'll also work closely with the Managing Director and enjoy the people-focused and caring approach to leading and growing the business.

We don't expect you to have lots of experience, that's the good thing - we are more than happy to train and support you for success, and therefore we don't have too many pre-requisites. Our main focus is your ability to learn and have a passion for helping others and ensuring the business succeeds.

**Still interested? Here's some more things we're looking for**:

- **Positivity **- you take on new challenges, focus on what can be done and bring happiness to work
- **Hard-working** - you can't sit still, love to be active and flex to where the business needs you
- **Care** - you take care in what you do, are focused on quality and make sure you meet expectations
- **Teamwork** - you realise together we can achieve more than as individuals, you are fun to work with and help where it's needed.
- **Reliable** - you do the right thing, give 100% and deliver on your promises
- **Love for what we do** - you have a love of customers and making them happy, and our products and services excite you.

**With some training, do you think you'll enjoy doing this type of work?**
- Fulfilling online customer orders (pick/pack)
- Unpacking and replenishing stock in the warehouse
- Online product administration (Shopify)
- Preparation of stock before product launches
- Conducting stocktakes

**Finally, can you do the following**
- Work in a physical environment where being on your feet is essential and lifting and moving stock is constant.
- Integrate well into a small team where relationships and working together is a must
- Work autonomously to get the job done
- Ensure accuracy and quality in everything you do with a strong attention to detail and getting it right
- Work within our one-team business

**Job Type**: Casual

**Salary**: $21.78 - $32.99 per hour

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Beverley, SA 5009: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Must have computer knowledge of Google sheets and Documents.
- Must be able to lift over 10kgs.

Work Authorisation:

- Australia (required)

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