Customer Relationship Manager

1 day ago

Brisbane, Queensland, Australia Queensland Government Full time

As the Customer Relationship Manager you will drive strategic client engagement processes to establish and maintain high quality relationships with Corporate Enterprise Solutions' customers and external suppliers.
You will develop, monitor, and enhance customer relationships as well as customer management strategies, processes, and systems, including improvement projects, to ensure opportunities are maximized and customer service is coordinated across Corporate Enterprise Solutions. Additionally, you will negotiate and manage strategic partnerships between Corporate Enterprise Solutions and its customers, overseeing performance monitoring and resolving any issues that arise.
About you
**We are searching for someone who**:
Demonstrated high level negotiation, consultation and interpersonal skills to effectively develop and manage business and customer relationships to deliver quality service.
Demonstrated highly developed research and critical evaluation skills, and a sound understanding of the key issues facing Corporate Enterprise Solutions.
Understanding of customer service excellence and relationship management within a service delivery environment.
Demonstrated ability to design and implement customer-focused processes leading to improvements in operational efficiency and effectiveness.
High-level demonstrated ability in the compilation, management, evaluation and reporting of a service catalogue in a large complex service delivery environment (including definition and mapping of services and identification of client expectations).
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
38 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?

  • Customer Relationship Manager

    22 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $82,500

    Job Title: Customer Relationship ManagerAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Manager. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:To act as the face of our...

  • Customer Relationship Manager

    24 hours ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $50,153 - $59,999

    Customer Relationship ManagerWe are seeking a professional and customer-focused individual to manage the interface between our company and customers. The ideal candidate will possess excellent communication skills, a warm personality, and a strong focus on building and maintaining customer relationships.The role involves managing internal spreadsheets and...

  • Customer Relationship Manager

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $100,000 - $120,000

    Job Opportunity:We are seeking a dedicated professional to lead our customer marketing strategy and drive meaningful customer relationships. This role is crucial in our organisation, requiring collaboration with stakeholders to develop and deliver integrated campaigns that address the customer lifecycle and their financial motivations.Your Key...

  • Customer Relationship Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeContract Full time $90,000 - $120,000

    Contract Manager RoleWe are seeking a skilled professional to manage key intermodal customer relationships, acting as the central point of contact between operations and customers.This is a Monday-Friday role with flexible working hours, requiring a strategic operator with a commercial mindset and strong operational background.Main Responsibilities:Managing...

  • Customer Relationship Manager

    24 hours ago

    Brisbane, Queensland, Australia beBeeRelationships Full time $60,620 - $62,480

    Customer Experience ConsultantThis role is responsible for developing and maintaining customer relationships with corporate, leisure & commercial customers.Main Responsibilities:Manage all aspects of a customer's Enterprise experience both online and over the phone.Communicate with suppliers providing accurate information regarding reservations,...

  • Customer Relationship Manager

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

    Job Title: Customer Relationship Manager

  • Customer Relationship Manager

    1 day ago

    Brisbane, Queensland, Australia Smith And Co Full time

    Very Attractive Salary Packaging and Employee Perks- Stunning and Central Office Location- Supportive and Engaging Employee Culture**CALLING ALL CUSTOMER RELATIONSHIP MANAGERS/ CUSTOMER SERVICE OFFICERS**Our Client is one of Australia's largest privately owned and most trusted financial institutions. Dedicated to everyday individuals around Australia, our...

  • Customer Relationship Manager

    4 weeks ago

    Brisbane, Queensland, Australia Credit Corp Full time

    Join to apply for the Customer Relationship Manager role at Credit Corp1 day ago Be among the first 25 applicantsJoin to apply for the Customer Relationship Manager role at Credit CorpGet AI-powered advice on this job and more exclusive features.All Work types Full-time (1)All Locations Brisbane - West End (1)All Categories Collections (1) Customer Service &...

  • Customer Relationship Manager

    1 day ago

    Brisbane, Queensland, Australia Assetlink Full time

    **About ASSETLINK**Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations...

  • Customer Relationship Manager

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerSuccess Full time $80,000 - $100,000

    Job OpportunityAs a Customer Success Specialist, you will play a vital role in maintaining and enhancing customer relationships post-sale.This position is responsible for ensuring that all day-to-day operations related to customer management run smoothly.As the primary point of contact for customers after onboarding, you will handle everything from vehicle...