Ndis Plan Manager

1 week ago


Melbourne, Victoria, Australia Adec Full time

**NDIS Support Unit**

The NDIS Support Unit provides Disability Support, Plan Management, and NDIS Appeals services to NDIS participants, their carers and families.

**ROLE**:
The role of the NDIS Plan Manager is to financially manage the plans of NDIS participants and support them to utilise their funding.

**DUTIES**:

- Assist in entry and exit procedure for clients to and from the NDIS Plan Management program.
- Manage a case load of Plan Management clients.
- Communicate with clients regularly and support clients to understand and use their NDIS plan funding according to their NDIS goals.
- Receive and check client invoices for processing.
- Finalize invoices in a timely manner for monthly Plan Management client statements.
- Maintain electronic plan management records in accordance with NDIS Standards, Rules and Code of Conduct.
- Monitor individual client plan budgets to identify irregular activity, and take the necessary actions to investigate and rectify such activity.
- Assist in transition between old and new NDIS plan.

**RESPONSIBILITIES**:

- Adhere to NDIS guidelines and price guide, and Rules and Practice Standards.
- Adhere to ADEC policies, systems and procedures.
- Support capacity building in the areas of service agreements, plan implementation, MyPlace portal, funding usage, plan goals, and disability service consumer rights and freedom of choice.
- Maintain effective working relationships with ADEC departments.
- Maintain effective working relationships with relevant service providers and Government departments.
- Support the NDIS Plan Management program to meet audit compliance.
- Undertake tasks and projects as agreed with ADEC's Plan Management Supervisor or NDIS Support Unit Coordinator.

**KEY PERFORMANCE INDICATORS**:
The NDIS Plan Manager's performance will be measured against the following indicators:

- Submission of Plan Management claims on time.
- Accuracy of claims.
- Maintenance of working relationships with other agencies and external service providers.
- Maintenance of rapport with Plan Management clients.

**KEY SELECTION CRITERIA**:
**Essential**:

- High level computer skills.
- High level time management and organisational skills.
- Attention to detail.
- Ability to work harmoniously and constructively in a multidisciplinary team.
- Excellent level of oral communication and negotiation skill.

**Desirable**:

- Previous experience within the disability sector.
- Experience in Accounting or Book Keeping.
- Previous experience using an electronic client database.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

**AWARD AND CLASSIFICATION**:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.

**What you'll get in return**:
**What you need to do now**:
**Job Type**: Part-time

**Salary**: $34.04 per hour

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to follow all processes and procedures as per ADEC and government guidelines regarding use of PPE.

Application Question(s):

- How many years of bookkeeping experience do you have?
- How many years of accounting experience do you have?
- How many years' experience do you have as an NDIS Plan Manager?
- Do you have experience working in the disability services sector?
- Do you have a current NDIS Worker Screening Check?
- Do you have a current Working With Children (WWC) Check?
- What is your Covid-19 vaccination status?
- What Microsoft Office products are you experienced with?

Work Location: One location


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