Event Planning Manager

Summary

**About Hyatt Place Melbourne Essendon Fields**

Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct. Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler.
Home to one of Melbourne's Largest Event Centre's licensed to accommodate 1500 patrons including 7 flexible event spaces hosting a range of different events including Corporate, Social, Weddings, Expos and more.

**About the Role**

Our Event Planning Manager by providing administrative and event coordination assistance, ensuring high-quality service for clients. Key responsibilities include updating Envision, organising a variety of social events including weddings, conducting site inspections, creating event confirmations and preparing sales kits. The role also involves handling client inquiries and maintaining communication for future client needs.

**Main Responsibilities**
- Assist with the preparation of proposals and contracts, providing administrative support and creating internal and external event confirmations.
- Liaise with clients to determine event objectives, budgets, timelines, and expectations whilst utilizing Envision to create Event Orders, menus, place cards and table plans.
- Maintain complete records of all letters of agreement and quotes.
- Develop and prepare detailed event confirmations, orders and invoices for both external and internal events
- Recommend and implement new administration systems and procedures, as required.
- Lead internal teams and delegate tasks to ensure event logistics and operations run smoothly
- Build and maintain strong client relationships through regular communication, meet & greets, and personalized service
- Proactively identify upsell opportunities and implement strategies to grow event revenue and overall profitability
- Focus on client retention and repeat business by delivering exceptional experiences and re-contracting opportunities

**Qualifications**:
**Requirements**:

- Relevant qualification in Event Management, Marketing, Hospitality, or a related field is preferred.
- Previous experience in an administrative role or hotel operations in particular, experience as an Events Coordinator, Events Assistant or similar role would be highly regarded.
- Experience with event management software, will be of advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Flexible, proactive, and detail-oriented with a passion for creating memorable experiences.
- Exceptional organisational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.

**What we offer**

With enriching work comes amazing rewards Just some of our employee benefits include:

- Employee Assistance Program
- Opportunities for career development and growth
- A dynamic and supportive work environment
- Discounts on accommodation and dining at Hyatt properties worldwide

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

To express interest, please speak to your Human Resources Department.