Technical Support Coordinator

Overview
Technical Support Coordinator (Water and Sewerage) — permanent full-time role based in Moruya.
The successful candidate will lead and coordinate the Technical Services Team, oversee management of technical enquiries, and deliver services related to Council's water and sewer systems.
This role involves collaboration with internal teams, customers, and external stakeholders to provide expert technical guidance that ensures safe, efficient, and customer-focused outcomes.
The position includes supervision of staff in alignment with Council's values and safety standards, with support for after-hours activities as required.
Responsibilities
Lead and coordinate the Technical Services Team and oversee management of technical enquiries related to water and sewer systems.
Collaborate with internal teams, customers, and external stakeholders to provide expert technical guidance.
Ensure safe, efficient, and customer-focused outcomes in service delivery.
Supervise staff in alignment with Council's values and safety standards, with support for after-hours activities as required.
Provide technical guidance to support day-to-day operational activities and resource coordination to meet safety, quality, and performance expectations.
Qualifications
Proven experience implementing Workplace Health and Safety (WHS) requirements.
Strong technical expertise in water and sewer operations.
Sound understanding of relevant industry standards and the development application process.
Demonstrated track record in successfully leading and managing teams.
Strong customer-focused approach with the ability to prioritise and respond to technical enquiries using risk-based criteria, and to collaborate with internal and external stakeholders.
Technical expertise in responding to development-related enquiries and providing accurate, timely advice.
Advanced knowledge in asset management, including contributing to Asset Management Plans, assisting with contract scoping and procurement, and ensuring compliance with applicable regulations and standards in the water and sewer industry.
Salary
The starting salary is $93,585.69 per annum plus 12% superannuation.
About Us
The beautiful Eurobodalla Shire is located on Yuin Country on the far south coast of NSW and offers an enviable coastal lifestyle with easy access to Canberra and Sydney.
Eurobodalla features beaches, bushlands, rivers and mountains, and a community-focused, sustainable lifestyle.
The region includes 143 km of coastline, 83 beaches, 20 lakes and four major river systems, with more than 40,000 residents and over 1.2 million visitors each year.
What We Offer
35 hours per week for administrative staff and 38 hours per week for operational staff.
Health and wellbeing initiatives including access to counselling, TELUS Health One App, Fitness Passport, Social Club, flu vaccinations and skin checks.
Up to 3 days leave to cover Council closure at year end.
9 weeks of Council-provided paid maternity leave (conditional).
Generous leave provisions including Long Service Leave after 5 years, study leave and 3 weeks sick leave annually.
Annual wage increases, performance reviews, and a rewards and recognition program.
Salary packaging program.
Application Process
Eurobodalla Shire Council follows a merit-based recruitment and selection process.
For help with applying, visit the Council website or The Job Shop.
To apply, provide a cover letter, resume, and address the screening questions in the form below.
If found on a job search site, go to the Vacant Positions page to apply.
For questions, contact the listed numbers or email .
Applications close: Sunday 21 September 2025 at 11:00pm.
Identity and Working Rights
As part of the recruitment process, if invited to an interview you must bring original Government-issued photo ID for the interview panel to sight.
Eurobodalla Shire Council embraces diversity and can provide reasonable adjustments during the recruitment process.
Applicants must have the right to work in Australia and address the advertised selection criteria.
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