Ecommerce Coordinator

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.
Myer is a place for finding life-long friendships, a safe space with a big heart.
Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best.
Some might even say it feels like being "right at home".
Exciting opportunity in our Online Team
Be a part of a fast-paced, collaborative team
Flexible hybrid role - Docklands based office & the comfort of your own home
Myer is looking for an eCommerce Coordinator to support online merchandising and promotional planning across multiple brands within the Just Group.
This role works cross-functionally with product, stock, marketing and web design teams to maximise conversion rates, enhance product content and drive online sales.
Key responsibilities include managing product catalogues, coordinating promotions, reporting on sales performance and supporting fulfilment and customer service.
The eCommerce Coordinator plays a vital role in ensuring a seamless online shopping experience while contributing to long-term strategic goals.
About the role:
Develop and maintain merchandising standards that drive conversion and improve the customer shopping experience
Effectively merchandise products to maximise upsell and cross sell opportunities
Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behaviour
Drive sales, conversion and revenue by effectively merchandising products helping
customers navigate to the right products quickly and easily
Maintain an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business.
Action stock segmentation report daily
Ensure products are merchandised daily according to brand online merchandising principles
Manage & merchandise markdowns and outlet products
Update product titles and descriptions
Liaise with product teams to provide accurate and detailed descriptions and product information
Affiliates product, content & promo management
All products have the correct assets attached, descriptions have been added and fabric content is attached
Collaborate with brands and web design team on the email marketing plan with the goal of optimising appeal and conversion
Ensure all products advertised on EDM's & Web Updates have adequate stock.
Coordinate eDM material deadlines against and agreed schedule with brands & studio team
Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity
Coordinate range updates associated with online promotions, competitions & special
offers to ensure websites are aligned with store activity
Conduct regular competitive analysis on the best practices of key competitors and international eCommerce leaders
Produce daily, weekly, monthly and seasonal reports and understand drivers of Sales.
Present brand performance at daily trade meeting.
Monitor and understand analytics as a driver of merchandising
About you:
Previous experience in online or e-commerce Previous experience in online or e-commerce
Working knowledge of excel
Knowledge of retail industry and relevant KPIs
High level of accuracy and attention to detail
Strong communication and interpersonal skills
Effective time management and prioritisation skills
Ability to easily adapt to changing priorities
Strong analytical and problem solving skills
Strong project management skills
Willingness to learn
Ability to develop and maintain strong working relationships with key functions within the business
Proactive and has a sense of urgency
Ability to operate interdependently
Ability to manage and develop a team
Enjoys working in a fast, lean, business orientated Brand function
Benefits to you:
Generous team member discounts on all Myer products, including team-member exclusive discounts.
Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
A supportive leadership and team network to set you up for success.
Career growth and succession opportunities across the business.
Here, you're not only an employee.
You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small.
At Myer, we're all about making your work life meaningful.
We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you're going, we'll meet you there and get you to your destination.
With your enthusiasm and our support, we're fully committed to helping you thrive and flourish.
The future lies in your hands.
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