Qa Supervisor, Corporate Lending Operations

**Supervisor Corporate Lending Operations - 30254**
- Full time, permanent opportunity
- Sydney, NSW
- Amazing job opportunity

**How will I Help?**
As the Supervisor in Corporate Lending Operations Team you will be responsible for creating and maintain a business unit that is focussed on increasing customer satisfaction, developing a high performing and skilled workforce and cost-efficient business practices.

Corporate Lending Operations (CLO) forms part of WIB Operations under Group Operations within the Customer Services & Technology division. WIB Operations supports Westpac Institutional Bank (WIB) and Corporate Institutional Banking (CIB), and we pride ourselves on being a business unit that is equipped to meet the ever-changing needs of the market, while remaining committed to our different customers, stakeholders, and products.

Corporate Lending Operations is managed through its Central Hub in Sydney utilising a 24 hour follow the sun model which is supported by our Financial Markets Operations team.

The broader business is responsible for processing and settlement of Agency, Bilateral and Syndicated loan transactions, including Bank Guarantees, Asset Finance and Securitisation.

The team are responsible for daily reconciliation of the Group's stock and Nostro cash accounts as well as internal control reporting and settling compensation claims which may arise through trading activity and investigation of reconciliation breaks.

The key focus of this role is to create and maintain a business unit that is focussed on increasing customer satisfaction, developing a high performing and skilled workforce and cost-efficient business practices. The role operates in accordance with Compliance & Privacy requirements and manages operational risk effectively.

**What's in it for me?**
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
To be successful in this role you will need:

- Minimum 2 years' experience in a similar role or back-office banking and finance experience
- Excellent focus on attention to detail with the capability to work and make decisions in a fast-paced environment
- Energetic and motivated, able to work well inside a group and broadly across an organisation
- Be a confident and articulate communicator
- Positive and enthusiastic approach to acquiring product and systems knowledge
- Flexible team player with the ability to work under pressure
- Banking and Finance industry experience

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**- The health and wellbeing of our employees is our top priority. We've developed clear standards to ensure our people are confident, safe and healthy whether they're working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.