State Lead Nsw/Act

2 weeks ago

Sydney, New South Wales, Australia Westpac Full time

OverviewPermanent full-time opportunity in Sydney, NSW.
State Lead NSW/ACT – Broker Distribution.
This senior leadership role drives Westpac's growth in home lending acquisition through a frontline distribution team of Business Development Managers and Broker Support Officers.
You'll deepen broker relationships, deliver sustainable lending growth, enhance broker and customer outcomes, and foster a high-performing, customer-first culture to ensure Westpac remains a broker partner of choice across NSW.ResponsibilitiesLead and coach a state-based distribution team of Business Development Managers and Broker Support OfficersDrive strategic growth, home loan settlements, broker experience and NPS outcomes across the NSW broker channelDevelop and execute targeted market activation strategies to maximise broker engagement and business opportunitiesAct as a senior point of contact for escalations and complex issue resolution between brokers, aggregators, and internal teamsBuild and manage relationships with key aggregators and top-tier broker groups to drive sustainable business growthEmbed structured operating rhythms, sales disciplines and performance routines across the team for consistent executionSupport capability uplift and career development through coaching, mentoring and performance managementChampion a strong risk culture and ensure compliance with customer service and risk management frameworksQualificationsExtensive sales leadership experienceProven success in sales coaching and performance upliftAn existing and credible broker networkCredit risk managementBusiness or Retail Banking experienceBenefitsSpecial offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leaveTailored learning and development opportunities to help your grow your career within the bankLots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiativesHow to applyCreate your future today.
To get started, simply click on the APPLY or APPLY NOW button.We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need adjustments during the recruitment process, you can find out more information by visiting the People with Disability and/or needing Accessibility Requirements page on our website.Diversity and InclusionWestpac is an equal opportunity employer.
We strive to create an inclusive workplace for all employees.
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