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Customer Support Specialist
2 weeks ago
Instant Windscreens & Tinting is a family-owned business that has grown to be one of the leaders in our industry. We are looking to recruit the right person to join our Customer Service team at our **Osborne Park Branch.**
In this position you will be
- first point of contact our customers will have with Instant Windscreens.
- The pivotable person who provides support to the Branch Manager in the running of the branch
- The conduit between understanding the customers' needs and providing a solution
- Part of the administration team that does invoicing and raising authorities for each job
- Part of the team that finds suitable resolutions to customers concerns and queries.
The job is Monday to Friday from 8am to 5pm. There is an opportunity to work on Saturday from 8am to 12pm
**What we will provide to the right person**
- Comprehensive Training
- Company Uniform.
- Supportive work environment and career progression opportunities.
- Competitive Salary
If you have had experience in handling high volumes of calls such as a call centre or first point in a sales environment, would be an advantage.
- Energetic/Enthusiastic approach to work.
- Great communication - Communicate effectively with our customers,.
- An eye for detail - Ensure correct parts are ordered for jobs
- An ability to work within a team environment.
- Positive approach that builds rapport with our customers.
- A result driven approach, while maintaining our commitment to caring, collaborative, genuine and driven in everything we do.
- Sound computer skills and knowledge of social media.
Our workplace environment is one where we all share the success, we all look to grow as a team, and we have some fun. We achieve this by everyone working together and enjoying helping our customers.
If you need any further information, please contacts our team.
**Benefits**:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Penalty rates
Licence/Certification:
- Full Driver Licence (preferred)
Work Authorisation:
- Australia (required)
