Administration Manager

Elevated Psychology and Supports – Charlestown NSWElevated Psychology and Supports is hiring a Casual / Temporary Administration Manager role in Charlestown, NSW.
Apply now to be part of our team.Elevated Psychology and Supports is hiring a Casual / Temporary Administration Manager role in Charlestown, NSW.
Apply now to be part of our team.Job summary :2-3 years of relevant work experience required for this roleExpected salary : $35 - $40 per hourAbout Us :At Elevated Psychology and Supports, we understand that every individual's journey is unique.
Our passionate, multidisciplinary team is committed to providing personalised, evidence-based services that support clients of all ages to achieve meaningful outcomes.
We proudly work with NDIS self-managed and plan-managed participants, as well as Medicare and private clients.The Role :We are seeking a motivated and knowledgeable NDIS Operations Manager to join our team in a part-time capacity.
This pivotal role is responsible for overseeing the delivery and coordination of NDIS-related services within the clinic, supporting both our clients and team through the complexities of NDIS processes and compliance.
The NDIS Operations Manager plays a key role in maintaining smooth clinic operations, assisting with client onboarding and support, ensuring documentation quality, and contributing to staff training and internal systems development.This role is ideal for someone with a strong administrative background and a deep understanding of the NDIS, who is confident working both independently and collaboratively in a dynamic allied health environment.Key Responsibilities :Oversee and manage all NDIS-related operations, ensuring compliance with NDIA standards and guidelinesMaintain and coordinate essential client documentation (e.g., service agreements, consents, risk assessments, support plans)Submit and manage invoicing for self-, plan-, and agency-managed clients, including PRODA service bookings and follow-upsMonitor and implement updates in NDIS policies, ensuring the clinic remains audit-ready and compliantAct as a key contact for NDIS clients and families, providing guidance on funding, onboarding, and ongoing supportLiaise with external stakeholders such as plan managers, LACs, and NDIA representativesSupport clinicians by reviewing, editing, and finalising key documentation such as reports, behaviour support plans, functional assessments, and lettersContribute to staff training and onboarding in NDIS systems, client coordination, and documentation standardsAssist with reception and general administration duties as neededAbout You :In-depth understanding of the NDIS framework and funding processesExceptional organisational skills and attention to detailStrong written communication, editing, and document management abilitiesConfident, compassionate communicator with clients, families, and external providersAbility to independently manage tasks while supporting a broader teamTech-savvy, with experience using spreadsheets, client management systems, and document softwareComfortable working in a fast-paced allied health or mental health settingHighly Regarded :Previous experience in an NDIS operations or coordination roleFamiliarity with PRODA, plan manager platforms, and NDIS pricing arrangementsExperience working in allied health or mental health environmentsHow to Apply : To apply, please email your resume and cover letter toelevatedpsychandsupports.com.
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