Warranty Clerk

5 days ago

Melbourne, Victoria, Australia Commercial Motor Vehicles Pty Ltd. Full time

Are you ready to join the team at Australia's newest Kenworth and DAF truck dealership? Welcome to Melbourne North Truck Centre, the latest addition to the extremely successful Hallam and Bayswater Truck Centres. As a full-service Kenworth and DAF Truck dealership, we offer new truck sales, parts, and mechanical servicing, proudly serving the North of Melbourne, including Somerton and Ballarat territories. Currently operating from our interim location on Hume Highway in Somerton, we are eagerly anticipating the completion of our state-of-the-art dealership in 2028 in Mickleham, which is set to revolutionise the truck sales and service customer experience in Melbourne.
We are now seeking an experienced Admin Warranty Clerk to join our busy service team at our Melbourne North Truck Centre dealership.
Amazing Employee Benefits
In return for your dedication and commitment you will receive excellent employee benefits:

- Competitive and above award hourly rates $$$
- Ongoing development opportunities with an opportunity to build a successful long-term career
- Generous parental leave and study leave policies
- Opportunities to support community partnerships with our Group CMV Foundation
- Become part of the longstanding and highly successful CMV Group of companies
- Enjoy annual company dinners, picnics and other wellbeing initiatives
- Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.

Your day will include
- Computing costs, maintaining bill of materials and calculating rates for parts and service
- Compiling data, computing fees and producing accurate invoices in a timely manner
- Ensuring customer service matters are dealt with promptly and efficiently
- Maintaining accurate records for all warranty work and repair orders ensuring that warranty / replacement parts are stored as per manufacturer / customer requirements
- Become one of the warranty experts for the service department
- Conduct regular routine administrative functions and provide general clerical support for the department
- Safety Champion for dealership which involves managing contractor and ensuring all visitors are signed in according to company procedures and policies

If you have
- Trade qualifications and or demonstrated industry / senior administration experience
- An ability to work autonomously and with a variety of key stakeholders
- Great customer focus and communication skills
- Exceptional computer literacy and sound organisational skills
- High levels of accuracy and attention to detail
- A mathematic ability
- An ability to work under pressure and meet deadlines

At Melbourne North Truck Centre, we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.

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