Collection Officer
4 days ago
At Bunnings, you'll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.
This is an exciting opportunity in a large organisation highly valued for its diversity and culture, flexible working model and great employee benefit program. We have a position for you based within our Credit Services Department as a Collections Officer.
Are you passionate about working in a service focused environment, offering best experience and doing your part to strengthen the company brand while achieving positive collection outcomes?
Are you energised, looking for your next challenge in a high-volume business with a passion for meeting and exceeding KPIs?
Do you have a strong desire for learning, driving improvements, problem solving and multi-tasking?
We are currently seeking a passionate Collection Officer to join our high performing and supportive team to work in a fun and friendly environment.
About the role:
Joining our Finance team as a Collection Officer you will be responsible for a portfolio of commercial customers, collections, reconciling, dispute resolution, account maintenance and managing a high volume of calls and communications. This fast paced and dynamic collection team manages an average monthly ledger of $40M-$45M
As a Collection Officer you will:
- Maintain and control a debtors ledger to maximize collections and minimize bad debt.
- Manage, investigate and troubleshoot customer issues, expediting resolution of credit claims by liaising with Operations, Trade, Sales, and customers.
- Effective and mutually beneficial payment negotiations on behalf of the business within prescribed policies.
- Achieve desired collection outcomes and manage doubtful debts to determine when to escalate for further advise as per policies and procedures.
- Undertake receipt allocation and account reconciliation.
- Liaise with customers to understand their business requirements, facilitate effective & simple trading that promotes service and supports collections.
Who we're looking for:
You'll need:
- Experience in collections, finance & customer service
- Strong technical ability - Oracle is preferable, Microsoft Excel & Outlook
We're here to support you.
You'll be part of a workplace where you'll feel like you belong.
There's so much on offer when you're part of our Bunnings team with benefits including:
- Our flexible and informal work environment which helps bring balance between work and home.- Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.- Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.- The opportunity to create a real difference in your local community and environment.
Join us and experience Bunnings from the other side of the counter.
-
Collections Officer
4 days ago
Melbourne, Victoria, Australia Persolkelly Full timePERSOLKELLY is partnering with a major Facilities Management company in Melbourne's CBD to find multiple Collections Officers to join their team. The Collections Officer will work closely with the manager and the finance team, exercising fantastic customer service to conduct credit collections. There are 3 full time positions available for this...
-
Collections Officer
3 days ago
Melbourne, Victoria, Australia Ipa Personnel Services Full timeOur client is a leading, Australian owned, specialist provider of personal loans to customers looking for a fee-free, value for money finance solution. With head offices based in Melbourne our client has satellite offices in WA, QLD and NSW servicing customers across all states and territories in Australia.Due to an internal promotion this exciting...
-
Collections Officer
3 days ago
Melbourne, Victoria, Australia Partale Full timeLearn, grow, develop and tap into extensive industry knowledge- Truly contribute to a growing business that has an incredible history and team- Melbourne based opportunityAbout the OpportunityReporting to the Credit Manager, the Collections Officer is responsible for actively managing the collections activity on a portfolio of residential and mortgage...
-
Collections Officer
13 hours ago
Melbourne, Victoria, Australia Sharp & Carter Full timePermanent role- Role based in the CBD - 3 days in the office and 2 days from home- $65,000 salary package + bonus (up to 20k per year)**Position Description**With team fit and culture a priority, the business is seeking a dynamic and motivated Collections Officer to join their team on permanent basis.Reporting to the Credit Manager and working within a...
-
Collections Officer
10 hours ago
Melbourne, Victoria, Australia Paxus Full timeSenior IT Recruitment Consultant at Paxus - Technology + Digital TalentAbout the RoleWe are looking for a proactive and detail-oriented Collections Officer to join the team. In this role, you will be responsible for managing the end-to-end collections process, ensuring timely debt recovery, resolving billing disputes, and maintaining positive customer...
-
Collections Officer
15 hours ago
Melbourne, Victoria, Australia Paxus Full timeSenior IT Recruitment Consultant at Paxus - Technology + Digital TalentAbout the RoleWe are looking for a proactive and detail-oriented Collections Officer to join the team. In this role, you will be responsible for managing the end-to-end collections process, ensuring timely debt recovery, resolving billing disputes, and maintaining positive customer...
-
Collections Officer
3 days ago
Melbourne, Victoria, Australia Mercedes-Benz Financial Services Australia Full time**Aufgaben**:**COLLECTIONS OFFICER- Accelerate your career with Mercedes-Benz Financial Services- Challenge yourself with a steep learning curve, ability to work flexibly- Join an exciting, high performing automotive financial services businessAt Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and...
-
Collections Officer
4 days ago
Melbourne, Victoria, Australia Perigon Group Full timeExciting role with a dynamic, growing business- Flexible working arrangements (WFH)- Competitive salary package**About the business**Our client is an ASX 300 Financial Services organisation. They operate across Australia & New Zealand and offer diversified financial services including fleet leasing and management. They are a dynamic, growing business with...
-
Collections Officer
3 days ago
Melbourne, Victoria, Australia Now Finance Full timeAs a NOW Finance Collections Officer in early-stage collections, you are responsible for providing the best fit solution to customers with an overdue account. Terms of repayment are negotiated by understanding each individual customer's circumstances and financial needs and leveraging your strong relationship-building skills.We're a dynamic organisation...
-
Collections Officer
5 days ago
Melbourne, Victoria, Australia Paxus - Technology + Digital Talent Full timeAbout the RoleWe are looking for a proactive and detail-oriented Collections Officer to join team. In this role, you will be responsible for managing the end-to-end collections process, ensuring timely debt recovery, resolving billing disputes, and maintaining positive customer relationships. Your contribution will directly support improved cash flow and...
