Collections Officer

4 weeks ago

Melbourne, Victoria, Australia Paxus Full time
Senior IT Recruitment Consultant at Paxus - Technology + Digital Talent

About the Role

We are looking for a proactive and detail-oriented Collections Officer to join the team. In this role, you will be responsible for managing the end-to-end collections process, ensuring timely debt recovery, resolving billing disputes, and maintaining positive customer relationships. Your contribution will directly support improved cash flow and reduced bad debt for the organisation.

Responsibilities

  • Manage and follow up on outstanding accounts to ensure timely payment.

  • Work with customers to resolve billing disputes in a professional and timely manner.

  • Negotiate payment arrangements where required, balancing customer needs with business objectives.

  • Monitor accounts receivable and escalate issues as appropriate.

  • Maintain accurate records of customer interactions and collection activities.

  • Collaborate with internal teams to address process issues or recurring disputes.

  • Provide regular reporting on debt recovery performance and trends.

About You

  • Previous experience in collections, credit control, or accounts receivable.

  • Strong communication and negotiation skills with a customer-focused approach.

  • Ability to handle difficult conversations with professionalism and empathy.

  • Excellent problem-solving and analytical skills.

  • Highly organised with the ability to work independently and manage competing priorities.

  • Proficient in using financial systems and Microsoft Office tools.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Yash Kumar Jain on 03 8680 4235 or email: ykumarjain@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

We're committed to keeping you informed about new opportunities. Get notified about new Collections Officer jobs in the Docklands, Victoria, Australia area.

Melbourne, Victoria, Australia


#J-18808-Ljbffr

  • Collections Officer

    4 weeks ago

    Melbourne, Victoria, Australia Paxus Full time

    Senior IT Recruitment Consultant at Paxus - Technology + Digital TalentAbout the RoleWe are looking for a proactive and detail-oriented Collections Officer to join the team. In this role, you will be responsible for managing the end-to-end collections process, ensuring timely debt recovery, resolving billing disputes, and maintaining positive customer...

  • Credit & Collections Officer

    4 weeks ago

    Melbourne, Victoria, Australia Flow Power Full time

    About Flow PowerFlow Power is an energy retailer, technology and engineering company that has been reshaping energy since 2008. Our mission is to "create the renewable energy future, together" by empowering Australian businesses and homes with innovative solutions and technology to transform the energy market. Our founder and CEO has been recognised in The...

  • Credit & Collections Officer

    4 weeks ago

    Melbourne, Victoria, Australia Flow Power Full time

    About Flow PowerFlow Power is an energy retailer, technology and engineering company that has been reshaping energy since 2008. Our mission is to "create the renewable energy future, together" by empowering Australian businesses and homes with innovative solutions and technology to transform the energy market. Our founder and CEO has been recognised in The...

  • Skip tracing officer/Collections officer

    1 week ago

    Melbourne, Victoria, Australia DigiTalent Full time $60,000 - $80,000 per year

    About the role This is an exciting opportunity to join the dynamic team with one of our Energy clients as a Collections Officer/Skip Tracing Officer. In this casual role, you will be responsible for contacting customers to confirm their identity and collect outstanding payments and trace individuals who have not setup their contracts properly. Full time...

  • Animal Collections Officer

    6 days ago

    Melbourne, Victoria, Australia Osborne Richardson Full time $60,000 - $90,000 per year

    Osborne Richardson continue to bring exceptional Compliance roles to the market all over Australia and we are incredibly excited about a great new Animal Collections Officer role in one of Western Melbourne's local councils. We are looking for an Animal Collections Officer to commence ASAP, for an initial contract until December 25.  The main purpose of...

  • Collection Development Officer

    1 week ago

    Melbourne, Victoria, Australia CAVAL Full time $53,645 - $83,000 per year

    • Join Australasia's leading community language book supplier• Awarded XRef's 'Best Workplace' award for 2021 and 2023• Skills training and career development opportunities in the library sectorCAVAL has partnered with and supported the Australasian library sector through the development and implementation of innovative, high-quality and future...

  • Credit & Collections Officer

    2 weeks ago

    Melbourne, Victoria, Australia Uniti Group Inc Full time $80,000 - $120,000 per year

    Credit & Collections OfficerPosted: 05/09/2025Closing Date: 05/10/2025Job Type: ContractLocation: VictoriaJob Category: Accounting & FinanceWe are one of Australia's fastest growing companies. We design, build and maintain world-class digital infrastructure, encompassing fibre networks, communication platforms, residential internet and voice services.We...

  • Accounts Receivable/Collections Officer

    1 week ago

    Melbourne, Victoria, Australia Perpetual Limited Full time $80,000 - $120,000 per year

    More time off for the things that matter - up to 6 weeks' leave annuallyWork where we work best - hybrid office/work-from-home environmentPlay a key role in driving fee collection practices in our Fordham Business Advisory practice.About FordhamAt Fordham, we specialise in helping Australia's leading business owners and Managers with all facets of their...

  • Data Collection Officer

    6 days ago

    Melbourne, Victoria, Australia Australian Healthcare Associates Full time $38,000 - $76,000 per year

    About UsAustralian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 34th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national...

  • Data Collection Officer

    6 days ago

    Melbourne, Victoria, Australia Australian Healthcare Associates Full time $104,000 - $130,878 per year

    About UsAustralian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 34th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national...