Client Engagement Specialist

14 hours ago

Sydney, New South Wales, Australia Retailworld Full time

Client Engagement Specialist - Australian Luxury | Chatswood | Sydney Lead stylists to deliver luxury client experiences, driving CRM use, loyalty and best practice in a new boutique environment.
The BrandJoin one of Australia's most established luxury fashion houses, admired globally for its distinctive design, premium fabrics and strong international presence.
Known for its modern yet timeless collections, this label has boutiques across major fashion capitals as well as in Australia's most exclusive retail precincts.The new Chatswood Chase boutique represents the brand's next phase of growth in Sydney, offering an exciting opportunity for an experienced leader to set the standard in client experience from day one.Your New RoleThe Client Engagement Specialist leads the stylist team on all areas of client relationships and engagement.
The role is responsible for ensuring best practice in service, coaching the team on clienteling, and embedding the effective use of CRM to build long-term loyalty.
It's a hands-on leadership position that combines direct client interaction with team development and strategy execution.What You Will Get Up To Lead and coach stylists to deliver a luxury client experience across all touchpoints.
Oversee CRM use in-store, ensuring accurate data capture, segmentation and follow-up activity.
Design and implement personalised client journeys, including appointments, styling sessions and boutique events.
Build strong one-to-one relationships with high-value clients, ensuring a seamless and memorable experience.
Use CRM reporting to analyse client engagement, identify opportunities and support commercial goals.
Provide training and feedback to the team to ensure clienteling standards are consistently met.
Partner with store leadership to integrate client engagement into broader sales and performance objectives.
Act as the escalation point for sensitive client matters, handling them with discretion and professionalism.
The Experience Checklist Previous experience in luxury or premium fashion retail, ideally in a client engagement, CRM or styling leadership role.
A proven ability to coach and develop a team around service and client relationships.
Confidence in using CRM platforms and

  • Client Engagement Specialist

    3 hours ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $55,000 - $70,000

    Client Engagement SpecialistWe are seeking a Client Engagement Specialist to cultivate and maintain relationships with new and existing clients, driving business growth through strategic engagement.The primary objective of this role is to promote our services and events, fostering connections that strengthen our brand. If you're passionate about building...

  • Client Engagement Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDrive Full time $60,000 - $110,000

    Client Engagement SpecialistElevate your sales career by joining our team as a Client Engagement Specialist, delivering exceptional client experiences and fostering lasting relationships.The OpportunityThis role presents a unique chance to develop your skills in relationship-building, communication, and sales strategy, while driving business growth and...

  • Client Engagement Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerEngagement Full time $60,000 - $88,000

    Client Engagement SpecialistWe are seeking a highly skilled Client Engagement Specialist to join our team. As a key member of our collections unit, you will play a crucial role in delivering exceptional customer experiences and driving business results.In this fast-paced contact centre environment, you will be responsible for engaging with clients over the...

  • Client Engagement Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeRelationshipManagement Full time $120,000 - $150,000

    Job Title: Client Engagement SpecialistOverview:As a Client Engagement Specialist, you will play a pivotal role in delivering exceptional service to clients and driving business growth. This is an excellent opportunity for a seasoned professional with expertise in the financial markets industry.Key Responsibilities:- Build and maintain strong relationships...

  • Client Engagement Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $70,000 - $100,000

    Job Title: Client Engagement SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a knack for managing complex relationships and driving business growth?We are seeking an experienced Client Engagement Specialist to join our team. As a key member of our delivery team, you will be responsible for building and maintaining...

  • Client Engagement Specialist

    8 hours ago

    Sydney, New South Wales, Australia Retailworld Resourcing PTY Ltd. Full time

    Client Engagement Specialist - Australian Luxury | Chatswood | SydneyLead stylists to deliver luxury client experiences, driving CRM use, loyalty and best practice in a new boutique environment.The BrandJoin one of Australia's most established luxury fashion houses, admired globally for its distinctive design, premium fabrics and strong international...

  • Client Engagement Specialist

    8 hours ago

    Sydney, New South Wales, Australia Retailworld Resourcing PTY Ltd. Full time

    Client Engagement Specialist - Australian Luxury | Chatswood | SydneyLead stylists to deliver luxury client experiences, driving CRM use, loyalty and best practice in a new boutique environment.The BrandJoin one of Australia's most established luxury fashion houses, admired globally for its distinctive design, premium fabrics and strong international...

  • Client Engagement Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClient Full time $45,000 - $60,000

    Role OverviewThis is an exciting opportunity to join our team as a Client Engagement Specialist. We are looking for passionate, client-focused individuals to assist clients through various channels, including phone, web chat, email, paper, and online portals.In this role, you will engage in meaningful conversations to support and facilitate client payment,...

  • Client Engagement Specialist

    1 day ago

    Sydney, New South Wales, Australia RWR Executive Full time $104,000 - $130,878 per year

    The Brand Join one of Australia's most established luxury fashion houses, admired globally for its distinctive design, premium fabrics and strong international presence. Known for its modern yet timeless collections, this label has boutiques across major fashion capitals as well as in Australia's most exclusive retail precincts. The new Chatswood Chase...

  • Strategic Client Engagement Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeClientEngagement Full time $90,000 - $130,000

    Strategic Client Engagement SpecialistThis role offers the opportunity to contribute to our team's efforts in client engagement and coordination.