Outpatient Receptionist

5 days ago

Melbourne, Victoria, Australia Epworth Healthcare Full time

In this full-time role, based in Camberwell, you will be responsible as the coordination of Rehabilitation Outpatient programs. You will be part of the administration team and report to an Administration Team Leader.

**You will make an impact by**:

- Providing a comprehensive customer focused service
- Efficient management of all outpatient program referrals
- Ensure all referrals are compliant with Health Fund and Compensable contracts

**To be successful in this role**
You will be a positive team player with an ability to influence stakeholders at all levels such as Allied Health, Nursing and VMO's.

You will have:

- Excellent communication and computer skills
- Previous working experience in a Hospital/Medical Administration department
- Demonstrated ability to prioritise
- Demonstrated ability to meet timelines whilst maintaining Customer Service in a fast paced and demanding environment

Position Description Inherent Requirements

**About Rehabilitation & Mental Health**
Epworth Rehabilitation and Mental Health services are some of the most progressive of their kind in Australia. Our clinical approach involves individualised treatment and collaborative team decision-making to achieve positive outcomes for patients. Our strong team ethos extends across our rehabilitation and mental health services at our Epworth hospitals in Richmond, Camberwell, Hawthorn and Geelong.

**Qualifications**:

- Training in Customer Service principles for a service-oriented environment
- Business Administration Certificate 3

**Additional Information**:
At Epworth, it's a community. It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

- Epworth's enhanced Not for Profit status provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth

**At Epworth, we care.**

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

**Enquire / Apply**

Sound interesting? To apply, click the **I'm Interested**button and attach your CV and cover letter.

For more information, refer to the attached position description or contact **Robyn Vozzo** on 9809 2444
- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care._

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